Store Lead and Customer Experience Manager
1 week ago
As a Store Lead and Customer Experience Manager, you will be responsible for creating an exceptional customer experience in our vibrant retail environment. With a focus on leading by example, you will inspire and motivate your team to deliver outstanding service and exceed sales targets.
Your Key Responsibilities- Lead daily huddles to ensure commercial objectives are communicated and achieved.
- Manage new colleague inductions and collaborate with supervisors to drive ongoing training and development through on-the-job coaching.
- Create a safe environment for your team and ensure all policies and procedures are followed.
- A competitive salary of £38,000 - £45,000 per annum, depending on location and experience.
- The opportunity to work in a fast-paced retail environment with a dynamic and supportive team.
- Ongoing training and development opportunities to help you progress in your career.
- A comprehensive benefits package, including holiday allowance, life assurance, and employee assistance.
- The chance to make a real difference in the lives of our customers and colleagues.
Poundland is a leading retailer with over 900 stores across the UK and Republic of Ireland. We're passionate about providing amazing value to millions of customers while fostering a culture of excellence, inclusion, and sustainability. Our core values of 'Love our customers', 'Care for our colleagues', and 'Protect the pounds' guide everything we do.
Our Behaviours- We live our behaviours every day to create a fun, friendly, and full-of-surprises workplace where our people can thrive.
- We strive to be the best version of ourselves and make a meaningful impact on the communities we serve.
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