Customer Experience Director
22 hours ago
We're a close-knit team at Dobbies Moreton Park, dedicated to providing our customers with the best possible shopping experience. As a Customer Experience Director, you'll play a vital role in shaping our customer experience strategy and leading our team to deliver exceptional results.
Job Title: Customer Experience DirectorWe're seeking a highly experienced Customer Experience Director to join our team at Dobbies Moreton Park. In this role, you'll be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.
Estimated Salary: £50,000 - £70,000 per annum.
Key Responsibilities:- Develop and implement customer experience strategies to drive satisfaction and loyalty.
- Lead a team of colleagues to deliver exceptional customer experiences and maintain high trading standards.
- Maintain effective communication with central support teams to ensure seamless stock supply and response.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with other departments to ensure alignment and achieve business objectives.
- Possess extensive experience in customer experience management.
- Demonstrate commercial awareness and budget understanding through driving retail sales and improving working practices.
- Proven ability to lead and motivate a team to achieve results.
- Show adaptability in a dynamic retail environment.
-
Customer Experience Representative
1 month ago
Antrim, United Kingdom Energia Group Full timeWe are seeking a highly motivated and empathetic Client Liaison Specialist to join our team at Energia Group.As the first point of contact for all domestic queries, you will play a crucial role in delivering exceptional customer experiences across our Power NI and Energia retail brands.Working closely with experienced customer service advisors, you will...
-
Customer Experience Ambassador
4 weeks ago
Antrim, United Kingdom McDonald's Full timeOverviewMcDonald's is one of the most recognizable brands in the world, built on a set of core values: Serve, Inclusion, Integrity, Community and Family.We strive to create a workplace that is safe, respectful, and inclusive, offering quality jobs and opportunities for all. As a Crew Member, you'll be part of a team working together to deliver an exceptional...
-
Sales and Customer Experience Advisor
3 weeks ago
Antrim, United Kingdom Winemark Full timeSales and Customer Experience Advisor Job Description:We are seeking a highly skilled Sales and Customer Experience Advisor to join our team at Winemark. The successful candidate will be responsible for delivering exceptional customer service, identifying sales opportunities, and maintaining high-quality standards.About the Role:Deliver outstanding customer...
-
Sales and Customer Experience Lead
4 days ago
Antrim, United Kingdom Dobbies Garden Centres Ltd Full timeAbout Our CompanyDobbies Garden Centres Ltd is a leading UK retailer, founded in 1865 by James Dobbie. With 77 stores across the country, we pride ourselves on showcasing own brand and branded products, concession partners, and services catering to every season, occasion, and style of garden.We are committed to delivering exceptional customer experiences,...
-
Customer Experience Improvement Specialist
4 weeks ago
Antrim, United Kingdom SSE Enterprise Full timeWe are seeking a skilled Customer Experience Improvement Specialist to join our team at SSE Enterprise.About the RoleThis exciting opportunity is part of our wider Customer Experience function, supporting internal Operations teams with customer-centric outcomes. As a key member of our team, you will monitor and measure customer touchpoints, identify...
-
Store Lead and Customer Experience Manager
3 days ago
Antrim, United Kingdom Poundland Full timeAbout the RoleAs a Store Lead and Customer Experience Manager, you will be responsible for creating an exceptional customer experience in our vibrant retail environment. With a focus on leading by example, you will inspire and motivate your team to deliver outstanding service and exceed sales targets.Your Key ResponsibilitiesLead daily huddles to ensure...
-
Customer Experience Specialist
13 hours ago
County Antrim, United Kingdom 360 Resourcing Full time £23,800Company Overview360 Resourcing is a leading provider of high-quality home furniture and décor.We are seeking a dynamic and experienced Furniture Sales and Service Professional to join our team.Job DescriptionFurniture Sales and Service Professional - Responsibilities:Drive sales through excellent customer service and product knowledge.Provide exceptional...
-
Professional Services Director
4 weeks ago
Antrim, Co. Antrim, United Kingdom K3 Capital Group Plc Full timePinnacle – Professional Services Director Pinnacle is recruiting a Director of Professional Services to lead a rapidly expanding consultancy team across the UK and Ireland. The Director of Professional Services will oversee and manage the delivery of consulting, implementation, software development and associated services for our ERP product portfolio,...
-
Customer Experience Coach
4 days ago
Antrim, United Kingdom Find Recruitment Group LTD Full timeFIND Recruitment Group LTD, a specialist staffing business, services the Skills, Learning & Apprenticeship markets across the UK.We represent one of the largest providers in our industry, offering training across all four nations.About UsOur client is an Ofsted grade 2 provider with a large caseload of apprentices undertaking various qualifications,...
-
Waste Management Director
1 day ago
Antrim, United Kingdom VANRATH Full timeJob Title: Waste Management DirectorAbout the Role:VANRATH is seeking a dynamic Waste Management Director to oversee the effective management of waste collection operations, street cleansing services, household recycling centers, and related activities. This role offers the chance to make a meaningful impact in the public sector.Key...
-
Commercial Vehicle Sales Director
3 days ago
Antrim, United Kingdom JANS Holdings Full timeJob Title: Commercial Vehicle Sales DirectorWe are seeking an experienced Sales Director to join our team at JANS Holdings. This is a highly rewarding opportunity for a motivated individual with a proven track record in sales leadership.About the Role:Develop and execute a robust sales strategy for the Commercial Vehicle Division, ensuring alignment with the...
-
Financial Director
4 days ago
Antrim, United Kingdom Amplifi Talent Full timeWe are seeking a highly skilled Financial Director to join our team at Amplifi Talent, working exclusively with a leading business. This is a great opportunity for a qualified accountant to take ownership and drive financial growth in a busy and growing company.About the RoleThe Financial Director will be responsible for:Monthly Management Accounts...
-
Retail Store Director
4 days ago
Antrim, United Kingdom Dobbies Garden Centres Ltd Full timeAbout Our Company CultureDobbies Garden Centres Ltd is a family-owned business with a rich history dating back to 1865. Our company values are built on a passion for gardening, a commitment to customer satisfaction, and a dedication to providing exceptional shopping experiences.We are proud to be the UK's largest garden centre retailer, employing over 3,800...
-
Hr Director
1 day ago
Antrim, United Kingdom Hays Specialist Recruitment Full timeYour new company Hays is pleased to be working with a leading manufacturing organisation to appoint an HR Director to join their team on a permanent, full-time basis.Your new role Key responsibilities will include these 5 core areas: HR Strategy - Contributing to the development of the business strategy and building the people strategy in support of current...
-
Financial Director
4 weeks ago
Antrim, United Kingdom McKinty Associates Full timeFinancial Director OpportunityMcKinty Associates Ltd, a reputable recruitment agency, is seeking an experienced Financial Director to join a long-established privately owned business with operations in NI, ROI, GB and Europe. The successful candidate will be responsible for managing the day-to-day finance and management accounting function, developing robust...
-
Garden Centre Kitchen Porter
4 days ago
Antrim, United Kingdom Dobbies Garden Centres Ltd Full timeKey Responsibilities:Support the kitchen team to ensure smooth running of restaurant operations including cleaning, dishwasher operations and equipment availability.Presentation of meals to a high standard and on time.Develop knowledge of dietary requirements, allergens and health & safety.Requirements:Passion for food and commitment to delivering...
-
Commercial Finance Director
4 weeks ago
Antrim, United Kingdom VanRath Full timeWe are seeking a Commercial Finance Director to join our team in Belfast. As a commercially astute hands-on Financial Controller, you will be responsible for managing the day-to-day financial operations, providing strategic guidance and robust financial reporting.The role comes with a competitive salary of £65,000 - £80,000 per annum, plus bonus and...
-
Human Resources Director
4 days ago
Antrim, United Kingdom VANRATH Full timeWe are seeking an experienced Human Resources Director to join our client in Greater Belfast. As a key member of the senior management team, you will be responsible for developing and implementing HR strategies that align with the business goals.The successful candidate will have a minimum of 2 years' experience working as an HR Director or 5 years'...
-
Senior Project Director
4 weeks ago
Antrim, United Kingdom VANRATH Full timeSenior Project DirectorVANRATH is recruiting a Senior Project Director to work on high-end fit-out projects based in Antrim, Northern Ireland. This role offers a competitive salary of £60,000 - £80,000 per annum, plus an excellent benefits package.The ideal candidate will have experience working on high-end fit-out projects and a proven track record of...
-
Electrical Associate Director
7 months ago
Antrim, United Kingdom Hunter Savage Full timeSophie Hanna +07488887325 Job type - PermanentLocation - AntrimEmp. type - Full-time**Electrical Associate Director - Building Services** Description: We are partnering with an esteemed Building Services Consultancy seeking an Electrical Associate Director. This presents an outstanding opportunity for a seasoned professional with a rich background in...