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Freight Forwarding Operations Specialist

1 month ago

Inverurie, United Kingdom Heathrow Personnel Full time

Heathrow Personnel is seeking an experienced Freight Forwarding Operations Specialist to join their team in Aberdeen. With a salary range of £60,000 - £80,000 per annum, this role offers a unique opportunity for a skilled professional to take on new challenges and contribute to the growth of the company.

Job Description:
  • Ensure the smooth running of day-to-day operations and motivate team members to exceed goals.
  • Create a positive environment within the team centered on delivering superior customer service.
  • Mentor and train new team members to company standards, customer service, and job duties.

The ideal candidate will have 5+ years of project freight experience, a deep understanding of customs procedures and regulations, and strong leadership skills. They will also possess financial awareness, problem-solving skills, and knowledge of all modes of transport - imports and exports.

This role involves assisting sales and management with customer development, regular communication with customers and suppliers, and ensuring compliance with strict SOPs/KPIs. The successful candidate will be responsible for invoicing, job costing, and milestones, as well as maintaining a strong working knowledge of the company's products and services.