Hotel Operations Manager

1 month ago


Esher, Surrey, United Kingdom Bear Inn, Esher Full time

The Bear Inn, Esher is a boutique hotel and pub that offers a unique experience for guests. We are seeking an experienced Assistant Manager to join our team and help us maintain our high standards of service and quality.

Key Responsibilities:

  • Lead a team of staff to provide exceptional customer service and maintain a clean and welcoming environment.
  • Assist the General Manager in the day-to-day operations of the hotel and pub, including managing staff, inventory, and finances.
  • Develop and implement strategies to improve customer satisfaction and increase revenue.
  • Collaborate with the kitchen team to ensure high-quality food is served to guests.

Requirements:

  • Proven experience in a similar role, preferably in a hotel or pub environment.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and make decisions quickly.
  • Knowledge of food safety and hygiene practices.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.

About Us:

The Bear Inn, Esher is a family-run business that prides itself on providing exceptional service and quality to our guests. We are committed to creating a welcoming and inclusive environment for all our customers and staff.



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