Parking Operations Manager

7 days ago


Esher, Surrey, United Kingdom Marston Holdings Full time

About the Role

We are seeking a highly skilled and experienced Parking Operations Manager to join our team at Marston Holdings Ltd.

As a Parking Operations Manager, you will be responsible for leading a team of Civil Enforcement Officers, conducting daily briefings, and addressing escalated queries from colleagues and the public.

You will also be responsible for tracking key performance indicators (KPIs) and performing the duties of a Civil Enforcement Officer, including patrolling public car parks and streets, advising the public, and issuing tickets to incorrectly parked vehicles.

Key Responsibilities

  • Lead a team of Civil Enforcement Officers
  • Conduct daily briefings and address escalated queries
  • Track KPIs and perform duties of a Civil Enforcement Officer

What We Offer

  • 20 days' holiday including bank holidays
  • Colleague benefits, including discounts on retail shopping, travel, and socialising
  • Enhanced Maternity & Paternity package (subject to eligibility criteria)
  • Pension Scheme

Requirements

  • Previous experience in a supervisory/management role
  • Excellent Communication Skills
  • Self-motivation and customer focus
  • A love of working outdoors
  • Ability to work shifts and on own initiative
  • Experience of working with Microsoft Office

We are an equal opportunity employer and welcome applications from all suitably qualified candidates.



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