Front Desk Coordinator
23 hours ago
Active Care Group Recruitment is a leading provider of neuro and mental healthcare services. We are committed to delivering high-quality patient care and exceptional service.
SalaryThe salary for this role is £12,000 per annum, based on a 37.5 hour working week.
Job DescriptionThis part-time receptionist position is an excellent opportunity to join our team at Frenchay Brain Injury Rehabilitation Centre. As a key member of our administration team, you will be responsible for providing a welcoming and professional reception service to patients, visitors, and staff.
- Deliver efficient and effective reception cover, ensuring that all administrative tasks are completed accurately and timely.
- Provide a friendly and approachable service to all stakeholders, maintaining confidentiality at all times.
- Ensure the reception desk is covered throughout the working day, handling queries and concerns from patients, relatives, and staff.
- Manage phone calls, taking accurate messages and actioning as required.
- Organise patient reviews, setting dates, inviting relevant individuals, typing reports, and distributing as necessary.
- Contribute to the induction and training of new staff members, sharing your knowledge and expertise.
- Good standard of general education, including GCSE Mathematics and English.
- Excellent communication skills, both written and verbal.
- Good literacy and keyboard skills, with proficiency in Microsoft packages and email systems.
- Able to work effectively within a team, taking direction from senior team members.
- Ability to complete tasks within set timescales and deadlines.
- 25 days annual leave, plus bank holidays.
- Birthday off.
- Access to Active Learning Hub, offering e-learning and face-to-face training opportunities.
- Discounts and savings through the Active Reward App.
- Free Employee Assistance Programme Helpline and App.
- Nest Personal Pension account.
- Medicash Health Plan access for yourself and family.
- Refer a Friend Scheme, earning up to £1000 by recommending someone you know.
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