Front Desk Operations Manager

2 days ago


Birmingham, Birmingham, United Kingdom KSB Recruitment Full time

Job Title: Front Desk Operations Manager

Location: Birmingham, UK

We are seeking a highly organized and experienced Front Desk Operations Manager to join our dynamic team at KSB Recruitment. This is an excellent opportunity for someone with a strong background in front desk operations, exceptional customer service skills, and proficiency in managing administrative duties.

Key Responsibilities:

  • Oversee the daily operations of the reception area, ensuring smooth and efficient service.
  • Provide outstanding customer service to all guests and clients, handling inquiries and resolving issues promptly.
  • Manage bookings, check-ins, and check-outs with precision, ensuring an excellent guest experience.
  • Utilize Opera PMS to manage reservations and guest profiles effectively.
  • Supervise and support reception staff, scheduling shifts and training new team members as needed.
  • Maintain a professional and welcoming environment for all visitors.

Requirements:

  • Proven experience in a similar role, preferably within the hospitality industry.
  • Proficiency in Opera PMS or similar reservation systems.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple tasks and deadlines.
  • Estimate salary: £14,500 per annum based on 37 hours/week.

    About Us: At KSB Recruitment, we pride ourselves on providing top-notch recruitment services to businesses across various industries. Our dedicated team is passionate about connecting talented individuals with exciting job opportunities.



  • Birmingham, Birmingham, United Kingdom KSB Recruitment Full time

    Job Advertisement: Front Desk Operations ManagerPosition: Front Desk Operations ManagerLocation:BirminghamSalary: £14.50 per hourAssignment: OngoingWe are seeking a professional and highly organized Reception Manager to join our dynamic team in KSB Recruitment. This role is an excellent opportunity for someone with a strong background in front desk...


  • Birmingham, Birmingham, United Kingdom Switch Hospitality Full time

    **About Switch Hospitality:**We believe that our employees are the key to delivering exceptional guest service.Apart from providing a warm welcome, we strive to create memorable experiences for our guests.We now have an exciting opportunity for a Front Desk Operations Manager to join our team at Aparthotel Birmingham!


  • Birmingham, Birmingham, United Kingdom Goldfish Swim School Full time

    Job Summary:We are seeking a detail-oriented and customer-focused Front Desk Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, processing transactions, and ensuring that our facility runs smoothly. In this role, you will have the opportunity to...


  • Birmingham, Birmingham, United Kingdom ITAC Solutions Full time

    Front Desk Support ProfessionalIn this role, you will be responsible for creating a positive first impression for clients and their visitors.As a skilled receptionist, you will handle phone calls, manage front desk operations, and provide exceptional customer service. This position requires strong interpersonal skills, a polished demeanor, and prior...


  • Birmingham, Birmingham, United Kingdom AccorHotel Full time

    About the JobThe AccorHotel is looking for an Accommodation Service Coordinator to assist with front desk duties during the night. This role requires strong communication skills and the ability to multitask.ResponsibilitiesWelcome guests and provide them with excellent serviceManage the front desk operations during the night shiftRequirementsPrevious...


  • Birmingham, Birmingham, United Kingdom Ward Talent Team Full time

    **Job Overview:**This Receptionist position offers an exciting opportunity to join a dynamic and growing team at Ward Security. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing access control systems, and supporting the smooth operation of our business.**Responsibilities:**Manage access control...


  • Birmingham, Birmingham, United Kingdom LGH Hotels Management Full time

    We are seeking a highly skilled and enthusiastic Front Desk Coordinator to join our team at the Crowne Plaza Birmingham NEC. In this role, you will be responsible for providing exceptional customer service, managing reservations, and ensuring seamless communication with other departments.About the JobDeliver exceptional customer service and respond to...


  • Birmingham, Birmingham, United Kingdom Triumph Consultants Ltd Full time

    About the RoleThis is an exciting opportunity for a Front Desk Associate Manager to provide exceptional customer service and administrative support to our clients. The successful candidate will have a strong understanding of business administration principles and be able to maintain accurate records and databases.The role will involve providing...


  • Birmingham, Birmingham, United Kingdom HCA Healthcare UK Full time

    Front Desk CoordinatorThe Front Desk Coordinator will play a vital role in ensuring a smooth patient experience at HCA Healthcare UK. This is a full-time position working 37.5 hours per week, Monday to Friday, with occasional Saturdays at overtime pay rate. The successful candidate will be highly organized and possess excellent communication...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    We are seeking a highly motivated and experienced Medical Receptionist to join our team in West Bromwich and Walsall. As a key member of our administrative team, you will be responsible for managing patient appointments, handling front desk and phone enquiries, and providing general administrative support.Key ResponsibilitiesBook and manage patient...


  • Birmingham, Birmingham, United Kingdom Mach Recruitment Ltd Full time

    Front Desk Receptionist RoleWe are seeking a highly organized and detail-focused Front Desk Receptionist to join our manufacturing team. As a key member of our team, you will be responsible for ensuring seamless operations, maintaining a clean and well-organized working environment, and providing exceptional customer service.Responsibilities...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job SummaryWe are seeking a highly motivated and organized Receptionist to join our team at a Children's Centre in Birmingham. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the centre's administration. Key ResponsibilitiesAs a Receptionist, you will be...


  • Birmingham, Birmingham, United Kingdom Portman Dental Care Full time

    About the Role:We are looking for a detail-oriented Front Desk Team Member to work at Scott Arms Dental Practice in Birmingham. As a key member of our team, you will be responsible for providing a warm welcome to our patients, managing appointments, and maintaining accurate records. A valid certification or diploma in Dental Nursing and registration with the...


  • Birmingham, Birmingham, United Kingdom LAH Property Marketing Full time

    We are seeking a highly skilled and experienced Corporate Front Desk Administrator to join our team in Birmingham. This role is essential in ensuring smooth administrative operations and providing excellent customer service.About the RoleThe successful candidate will be the first point of contact for our clients and visitors, representing our brand with...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job SummaryWe are seeking a highly motivated and detail-focused Administrative Support Professional to join our team in Birmingham. As a key member of our front desk, you will be responsible for providing exceptional administrative support and maintaining a clean and organized working environment.Main ResponsibilitiesManage reception media wall and handle...


  • Birmingham, Birmingham, United Kingdom Valor Hospitality Partners, LLC Full time

    Job DescriptionWe are seeking a front desk ambassador to join our team at Valor Hospitality Partners, LLC.In this role, you will be the first point of contact for visitors, providing information about hotel services, facilities, and the local area.You will be responsible for providing a genuine warm welcome to all guests, answering questions, and offering...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Customer Service Representative OpportunityA prestigious law firm in Birmingham is seeking a skilled Corporate Receptionist to provide exceptional customer service and support to their team. This is an exciting opportunity for someone who is passionate about delivering great service and working in a dynamic environment.About the Role:You will be the primary...


  • Birmingham, Birmingham, United Kingdom NHS Full time

    We are seeking a highly skilled Front Desk Coordinator to join our team at the NHS. As a key member of our administration staff, you will be responsible for providing an efficient and friendly service to patients and visitors.About the PositionEnsure an effective and efficient reception service is provided to patients and any other visitors to the...


  • Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full time

    About the RoleThis is a unique opportunity to work as an Executive Front Desk Manager - Guest Relations in one of our leading hotels.ResponsibilitiesDeliver exceptional customer service to every guest, going above and beyond to make their stay a memorable one.Act as a main point of contact for VIP guests, liaising with all departments throughout the hotel to...


  • Birmingham, Birmingham, United Kingdom Portman Dental Care group. Full time

    We are seeking a highly skilled Front Desk Administrator to join our team at Portman Dental Care group. This rewarding role offers the opportunity to work part time or full time, with competitive salary and flexible hours.As a key member of our team, you will provide exceptional standards of care to our patients while maintaining a positive attitude and...