Current jobs related to Customer Experience Manager - Hayes, Greater London - The Electric Car Scheme

  • Customer Experience Representative

    3 weeks ago

    Hayes, Greater London, United Kingdom Steer Automotive Group Ltd Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Experience Advisor to join our team at Steer Automotive Group Ltd.In this role, you will be responsible for delivering exceptional customer service, managing customer experience journeys, and ensuring that our customers receive a fast and efficient service.Manage customer experience...

  • Customer Service Specialist

    2 months ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Hayes, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...

  • Customer Service Associate

    4 weeks ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Hayes, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom The Electric Car Scheme Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Customer Operations team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences throughout the lifetime of our customers' leases.Key Responsibilities:Provide timely and effective support to...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom WHSmith Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers.Manage queues and ensure customers can access...

  • Customer Support Specialist

    2 months ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Hayes, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...

  • Customer Service Representative

    2 months ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Hayes, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Hayes, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...

  • Customer Service Liaison

    4 weeks ago

    Hayes, Greater London, United Kingdom Resourcing Global Solutions Ltd Full time

    Customer Service LiaisonWe are seeking a dedicated Customer Service Liaison to become part of our dynamic team at Resourcing Global Solutions Ltd. If you have a passion for excellence and a drive to serve in a fast-paced environment, we want you to be part of our team.About Us: Our company is renowned for its prestigious and demanding customer base in the...

  • Customer Service Liaison

    4 weeks ago

    Hayes, Greater London, United Kingdom Resourcing Global Solutions Ltd Full time

    Customer Service LiaisonWe are seeking a dedicated professional to become part of our clients dynamic team, a leading Aerospace manufacturing business. If you have a passion for excellence and a drive to serve in a fast-paced environment, we want you to join our team.About : Our client is renowned for its prestigious and demanding customer base in the...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom WHSmith Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, connecting people across miles and time, and taking care of their needs with our Post Office services.Key ResponsibilitiesDeliver exceptional customer service to all...

  • Customer Service Team Lead

    4 weeks ago

    Hayes, Greater London, United Kingdom The Electric Car Scheme Full time

    About the RoleWe are seeking a highly skilled Customer Service Team Lead to join our leadership team at The Electric Car Scheme. As a key member of our team, you will be responsible for leading our Customer Service team and driving exceptional customer experiences.Your primary focus will be on developing and implementing strategies to deliver 5-star customer...

  • Customer Service Representative

    1 month ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure seamless customer...

  • Aerospace Customer Service Specialist

    3 weeks ago

    Hayes, Greater London, United Kingdom Resourcing Global Solutions Ltd Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Resourcing Global Solutions Ltd. As a Customer Service Representative, you will be the key point of contact between our clients and internal teams, responsible for ensuring seamless communication and timely order updates.Key ResponsibilitiesConduct...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom GLL Full time

    At GLL, we're seeking a skilled Customer Service Representative to join our team at Botwell Green Sports & Leisure Centre in Hayes, Middlesex. As a Concierge, you'll be the first point of contact for our customers, providing a warm welcome and ensuring their experience is exceptional.Key responsibilities include answering incoming calls, handling...

  • Customer Service Representative

    2 months ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Hayes. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service, ensuring a positive...

  • Customer Service Ambassador

    4 weeks ago

    Hayes, Greater London, United Kingdom GLL Full time

    At GLL, we're seeking a skilled Concierge to join our team at Botwell Green Sports & Leisure Centre in Hayes, Middlesex. As a Concierge, you'll be the first point of contact for our customers, providing a warm welcome and ensuring their experience is exceptional.Key responsibilities include answering incoming calls, handling transactions, and dealing with...

  • Customer Service Representative

    4 weeks ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Hayes.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...

  • Customer Service Specialist

    1 month ago

    Hayes, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in the United Kingdom. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product selection.Operate the cash...

  • Customer Service Representative

    3 weeks ago

    Hayes, Greater London, United Kingdom GLL Full time

    We are seeking a dedicated Customer Service Representative to join our team at Botwell Green Sports & Leisure Centre in Hayes, Middlesex. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm welcome to every individual who walks through our doors.Your role will involve making a positive impact on...

Customer Experience Manager

1 month ago

Hayes, Greater London, United Kingdom The Electric Car Scheme Full time
About the Role

We are seeking a highly skilled Customer Experience Manager to join our leadership team at The Electric Car Scheme. As a key member of our team, you will be responsible for leading our customer service team and driving exceptional customer experiences.

Key Responsibilities:

  • Lead a high-performing customer service team to deliver exceptional customer experiences
  • Develop and implement customer experience strategies to drive business growth and customer loyalty
  • Collaborate with cross-functional teams to ensure seamless customer journeys
  • Monitor and analyze customer feedback to identify areas for improvement
  • Develop and implement process improvements to enhance customer satisfaction

What You'll Need

  • 5+ years of experience in customer service leadership or a related field
  • Proven track record of delivering exceptional customer experiences and driving business growth
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and make informed decisions

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements
  • Access to cutting-edge technology and tools

Why Work with Us

The Electric Car Scheme is a leading provider of electric vehicle solutions, and we are committed to delivering exceptional customer experiences. Our team is passionate about making a positive impact on the environment, and we are seeking like-minded individuals to join our team. If you are a customer-focused leader with a passion for driving business growth, we encourage you to apply for this exciting opportunity.