Client Technical Solutions Expert

3 weeks ago


London, Greater London, United Kingdom KYOCERA Document Solutions UK Full time
About the Role

We are seeking an experienced Client Technical Manager to join our team at KYOCERA Document Solutions UK. As a key member of our ICT Sales Consulting division, you will be responsible for transforming the way our customers work and leading them through their digital transformation journey.

With a strong technical background and excellent communication skills, you will provide technical consultancy on Kyocera products and services to existing customers, helping them define their technical roadmap and maximise the use of our solutions.

Your expertise in managed services and ability to influence C-level customer teams will enable you to build strong relationships with named clients and identify new sales opportunities.

Responsibilities
  • Provide technical consultancy on Kyocera products and services to existing customers
  • Help customers define their technical roadmap and maximise the use of our solutions
  • Build strong relationships with named clients and identify new sales opportunities
  • Collaborate with other Kyocera teams to document issues and manage them to conclusion
Requirements
  • 3+ years of experience in managed services, preferably as a Service Delivery/Client Success Manager for an MSP
  • Experience working with and influencing C-level customer teams
  • Excellent interpersonal skills and ability to communicate at a high level
What We Offer
  • Competitive salary: £55,000 - £65,000 per annum
  • 25 days holiday (pro rata) + 1 extra day after 5 years' service
  • A buying and selling holiday scheme
  • Life Assurance (4 x base salary)
  • Pension Scheme – A total contribution of 8% (5% Employer and 3% Employee)


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