ServiceNow Solutions Expert

23 hours ago


London, Greater London, United Kingdom Candour Solutions Full time
ServiceNow Solutions Expert

Candour Solutions is seeking an experienced ServiceNow Solutions Expert to join their team and guide customers through the digital transformation journey with the ServiceNow platform. As a leading solutions provider, we are working with clients across various industries to implement tailored ServiceNow solutions that meet their unique business needs.

The successful candidate will play a crucial role in solution development, client engagement, and knowledge management, contributing to the growth of our ServiceNow implementation business. Key responsibilities include:
  • Solution Development: Crafting innovative ServiceNow solutions for complex client needs and providing expert recommendations for implementations.
  • Sales & Client Engagement: Supporting sales teams with technical and functional inquiries, leading preliminary scoping sessions, and engaging with a wide range of client stakeholders.
  • Knowledge Acquisition & Management: Maintaining ServiceNow certifications, staying informed on all delta releases, and engaging in internal knowledge sharing through webinars and training sessions.

The ideal candidate will possess significant experience in a similar position with a blend of technical expertise, industry insights, and exceptional communication skills. Strong hands-on experience with ServiceNow ITSM and at least one additional major application suite is essential. Additionally, they must hold at least one (three preferred) ServiceNow Certified Implementation Specialist certification and have ServiceNow Sales and Pre-Sales Accreditation in Platform, ITSM, and one additional specialist area. Excellent verbal and written communication skills, as well as self-motivation and discipline, are also necessary for this role. Estimated salary: £60,000 - £80,000 per annum.
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