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Residential Lodge Manager

2 months ago


Seaton Delaval, Northumberland, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage the day-to-day operations of the lodge, ensuring a safe and secure environment for residents.
  • Provide administrative support, including maintaining records, coordinating events, and managing maintenance requests.
  • Develop and implement programs to enhance the quality of life for residents, including social activities and community events.
  • Collaborate with internal teams to ensure seamless communication and service delivery.
  • Conduct regular health and safety checks to ensure compliance with regulations.

Requirements:

  • Proven experience in customer service, administration, and management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications, including Outlook.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • A chance to make a positive impact on the lives of our residents.