Residential Lodge Manager

3 weeks ago


Seaton Delaval, Northumberland, United Kingdom Churchill Estates Management Ltd Full time
Job Title: Residential Lodge Manager

We are seeking a highly skilled and experienced Residential Lodge Manager to join our team at Churchill Estates Management Ltd.

About the Role

The successful candidate will be responsible for managing the day-to-day operations of our residential lodge, ensuring the highest level of customer service and satisfaction for our residents. This will involve coordinating activities, managing contractors, completing health and safety checks, and providing administrative support.

You will be the trusted and go-to person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues. This role is pivotal to the success of the lodge and the enjoyment of our residents.

About You

We are looking for someone with a passion for excellent customer service, who is outgoing and friendly, with a love of people. You will have the ability to act with sensitivity and diplomacy, while also displaying good judgement and the ability to be calm under pressure.

You will be an accomplished administrator, with previous experience of using Microsoft Office applications, including Outlook. You will also have experience of working in a similar background, such as retirement living, social housing, hospitality, uniformed services, charity, and health and social care sectors.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally. We are looking for the very best people to join our business and adopt our values.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty. If you want to be part of our success story, apply today.



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