Head of Marketing and Communications Specialist

6 days ago

Richmond, Greater London, United Kingdom Charity People Full time
Head of Marketing and Communications

Charity People is delighted to be partnering with My Life Films to recruit for a Head of Marketing and Communications to join their small team in a critical role.

As a key member of the team, you will lead marketing activity across the organisation as a whole, with a particular focus on helping to significantly scale up awareness, reach and impact of My Life TV in professional care settings.

Main Responsibilities:
  • Create a well-defined and focused marketing plan to enable the effective delivery of organisational vision and strategy for growth
  • Effectively implement all marketing activities, with a particular focus on executing B2B campaigns to encourage growth in care home subscriptions to My Life TV
  • Ensure brand proposition and positioning for My Life TV is clear, consistent and effective
  • Oversight of all external communications for the charity, including Press & PR, content creation and management of our social media channels, email marketing, updating and managing our website and all marketing collateral as needed
  • Participate in industry events and marketing activities including care home shows, learning events, or conferences
  • Work with the Business Development Manager to implement a customer experience journey from lead generation through to the onboarding stage
  • Work with the Head of Content to ensure customer service support builds excellent customer relationships, and there is a positive ongoing customer experience
  • Work with the Fundraising Lead to ensure communications with funders, corporates and other charity partners is aligned with broader marketing activities
  • Ensure strong identity and brand alignment across the organisation
  • Effective management of the marketing budget
  • Effectively source and manage freelancers, sub-contractors and other service providers as needed
Requirements:
  • Multi-disciplinary marketing experience across a range of disciplines e.g. digital marketing, comms & PR, direct marketing etc.
  • Experience building a marketing strategy, and implementing the necessary systems and processes to enable its effective delivery
  • A strong track record of delivering effective multi-channel campaigns, working to fixed timelines and budgets
  • Excellent written and oral communication skills including the ability to write compelling copy for a range of different audiences
  • Strong team player - able to work effectively within a small multi-disciplinary team
  • Excellent IT skills, ideally including previous experience using sales CRM software
  • Strong people skills, with an ability to relate positively to, and engage with a wide range of people
  • Experience working alongside business development teams to make sure the marketing and sales processes are aligned
  • Ideal experience working in a B2B context, a start-up environment or in a similar context to the care sector

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

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