Tenancy Management Specialist
2 days ago
Service Care Solutions is a leading provider of recruitment services for the social care sector. We are committed to helping organisations like yours find the best candidates for their roles.
Key Responsibilities- Housing Enquiries: Handle all housing-related enquiries from initial tenancy advice to managing complex cases.
- Support to Vulnerable Customers: Provide comprehensive support to vulnerable customers, ensuring their tenancies are sustained.
- Tenancy Administration: Oversee the administration and management of social housing tenancies, ensuring adherence to housing policies and procedures.
- Record Keeping: Maintain accurate records of all customer interactions on the Open Housing System.
As a Tenancy and Estates Case Manager, you will have the opportunity to work with a variety of stakeholders, including customers, colleagues, and external partners.
Requirements- Experience: Proven experience in working with vulnerable individuals and managing complex tenancy issues.
- Knowledge: Strong knowledge of housing laws, policies, and regulations.
- Skills: Exceptional interpersonal skills with the ability to manage diverse responsibilities effectively.
If you are interested in this role and meet the above criteria, please send your CV for consideration.
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