Operations Supervisor

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Limited Full time
Job Description:

The Operations Manager will be responsible for managing the day-to-day operations of the Depot, ensuring the delivery of first-class customer service and meeting pre-defined business KPIs. This role will work closely with the Depot Manager to support the operational, safety, and service performance of the depot.

The key responsibilities include:

  • Lead and motivate the traffic dispatcher team to achieve optimal performance and meet customer expectations.
  • Manage the planning process for mobilization of new work and tactical re-routing, ensuring the optimal use of resources and routes.
  • Ensure the efficient and effective management of the shift operations, including driver supervision and vehicle availability.
  • Contribute to the development and implementation of cost control measures, aiming to improve efficiency and reduce operating costs.
  • Ensure compliance with Health & Safety regulations, conducting regular audits and implementing corrective actions as necessary.
  • Deputize for the Depot Manager and undertake other reasonable tasks as required.

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