Transport Operations Supervisor
4 days ago
About the Role:
We are seeking an experienced Transport Operations Supervisor to join our team at Warnervale, Newcastle. This role will play a pivotal part in facilitating grocery deliveries and ensuring that Toll drivers and operations staff meet high standards and key performance indicators.
Key Responsibilities:
- Plan and manage labour resources to achieve daily service level targets and exceed customer expectations.
- Coordinate the dispatch of trucks, drivers, and shipments to ensure timely deliveries and pickups.
- Promote safety and ensure all drivers and operational staff adhere to OHS and site safety requirements.
- Promote a customer-first mindset and maximise profitability by aligning management goals with practical means of achievement.
- Maintain effective communication with drivers, customers, and internal teams, addressing any issues or delays promptly to minimise disruptions.
- Monitor services for on-time delivery and collaborate proactively with customers to meet targeted delivery windows.
Requirements:
- Previous experience within a similar role within the transport/logistics industry.
- A positive attitude and willingness to learn.
- Demonstrated experience with operations, CoR, and fatigue management desirable but not essential.
- An analytical mindset – strong ability to problem-solve.
- Exceptional communication skills – written and verbal.
- Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
- High attention to detail and ability to meet deadlines within a time-pressured environment.
What We Offer:
The successful candidate will have the opportunity to work with a leading logistics company and contribute to the growth and success of our business. We offer a competitive salary package, including a base salary of $95,000 - $110,000 per annum, depending on experience. Additionally, we provide opportunities for professional development and career advancement.
About Toll Group:
Toll Group is a leading global logistics provider offering a range of services, including land, air, and sea transportation. Our company values innovation, safety, and customer satisfaction, and we strive to deliver exceptional results in a fast-paced and dynamic environment.
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