Transport Operations Supervisor

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Toll Group Full time

About the Role:

We are seeking an experienced Transport Operations Supervisor to join our team at Warnervale, Newcastle. This role will play a pivotal part in facilitating grocery deliveries and ensuring that Toll drivers and operations staff meet high standards and key performance indicators.

Key Responsibilities:

  • Plan and manage labour resources to achieve daily service level targets and exceed customer expectations.
  • Coordinate the dispatch of trucks, drivers, and shipments to ensure timely deliveries and pickups.
  • Promote safety and ensure all drivers and operational staff adhere to OHS and site safety requirements.
  • Promote a customer-first mindset and maximise profitability by aligning management goals with practical means of achievement.
  • Maintain effective communication with drivers, customers, and internal teams, addressing any issues or delays promptly to minimise disruptions.
  • Monitor services for on-time delivery and collaborate proactively with customers to meet targeted delivery windows.

Requirements:

  • Previous experience within a similar role within the transport/logistics industry.
  • A positive attitude and willingness to learn.
  • Demonstrated experience with operations, CoR, and fatigue management desirable but not essential.
  • An analytical mindset – strong ability to problem-solve.
  • Exceptional communication skills – written and verbal.
  • Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
  • High attention to detail and ability to meet deadlines within a time-pressured environment.

What We Offer:

The successful candidate will have the opportunity to work with a leading logistics company and contribute to the growth and success of our business. We offer a competitive salary package, including a base salary of $95,000 - $110,000 per annum, depending on experience. Additionally, we provide opportunities for professional development and career advancement.

About Toll Group:

Toll Group is a leading global logistics provider offering a range of services, including land, air, and sea transportation. Our company values innovation, safety, and customer satisfaction, and we strive to deliver exceptional results in a fast-paced and dynamic environment.



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