Reconciliation Team Supervisor

3 weeks ago

London, Greater London, United Kingdom Northern Trust Corporation Full time

About the Role:

Northern Trust is a leading financial institution seeking a skilled Reconciliation Team Lead to oversee the Reconciliations and Distribution Reconciliation teams. As a key member of our team, you will be responsible for supervising and supporting a team of Senior Analysts and Technical Coordinators, ensuring timely and accurate completion of reconciliation tasks.

Key Responsibilities:

  • Ensure all reconciliation activities are processed as per Service Level Agreements (SLA), including production and dispatch of CASS Reconciliations packs.
  • Comply with regulations, specifically CASS and client-specific processing requirements, including Client Money oversight and control.
  • Oversee the document management process, ensuring reconciliations tasks are processed and reviewed into the workflow system accurately and timely.
  • Maximize scalability through the use of onshore and offshore locations and multi-function teams.
  • Escalate unresolved issues to the offshore TA team.
  • Maintain close working relationships with other areas, such as Settlements, Dealing, CSMs, and internal departments.
  • Analyze monthly management information to address quality issues at individual process, team, or management company levels.
  • Work with teams to evaluate and implement changes in proposed new regulations and ensure compliance with current requirements.
  • Liaise with clients regarding Service and Service Level Agreements.
  • Be the main contact point for Reconciliation-related activities, including audits, projects, and client on-boarding.
  • Ensure segregation of duties controls are in place at all times.
  • Provide management and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.
  • Responsible for staff development, recruitment, appraisals, one-to-ones, and retention.

About Us:

Northern Trust is a globally recognized financial institution committed to providing innovative financial services and guidance to the world's most successful individuals, families, and institutions. We value an inclusive workplace and understand flexibility means different things to different people.

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