Reconciliations Team Manager
4 weeks ago
About Northern Trust:
Northern Trust, a leading global financial institution, has been a trusted partner for over 130 years. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.
Role/Department:
The Team Leader is responsible for overseeing a team of Senior Analysts and Technical Coordinators within the CASS and Distribution Reconciliation teams. The team's primary responsibility is to deliver CASS 6 & 7 Reconciliations and outstanding distribution balances reports to Transfer Agency clients.
Key Responsibilities:
- Ensure all Reconciliations activities are processed as per SLA, including production and dispatch of the CASS Reconciliations packs.
- Compliance with regulations, specifically CASS and attainment of client-specific processing requirements.
- Day-to-day oversight of the document management process, ensuring accurate and timely processing of reconciliations tasks.
- Maximise scalability through the use of onshore and offshore locations and multi-function teams.
- Escalation point for unresolved issues to the offshore TA team.
- Maintain a close working relationship with other areas, such as Settlements, Dealing, CSMs, and internal departments.
- Analyse monthly management information to understand where quality needs to be addressed.
- Work with the team, internal teams, and group projects on allocated projects.
- Liaise with clients regarding Service and Service Level Agreements.
- Be the main contact point for all Reconciliation-related activities, including Audits, Projects, and Client On-boarding.
- Ensure segregation of duties controls are in place at all times.
- Provide management and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.
- Responsible for the development, recruitment, appraisals, one-to-ones, and retention of staff.
Requirements:
- Demonstrate a good understanding of Reconciliations and associated ledger work.
- Good understanding of CASS rules, specifically CASS 7 and CASS 6.
- Demonstrate good knowledge of the two Internal Reconciliations methods set by the FCA.
- Demonstrate a good understanding of distributions and associated work.
- A good understanding of effective risk management.
- Ability to work under pressure meeting challenging deadlines.
- Effective verbal reasoning and numeric skills.
- Good keyboard skills, including MS Excel and ability to learn systems used within the business.
- Excellent planning and organisation skills.
- Flexible approach to work.
- Ability to work on own initiative.
- Customer Service experience.
- Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable.
Working with Us:
Northern Trust is a company committed to assisting the communities we serve. We encourage movement within the organisation, have senior leaders who are accessible, and take pride in working for a company that is committed to a greater purpose.
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