Student Records Coordinator

1 month ago

London, Greater London, United Kingdom Imperial College London Full time
Student Records Administrator

We are seeking a highly organized and detail-oriented Student Records Administrator to join our team at Imperial College London.

The successful candidate will be responsible for providing exceptional customer service to students, staff, and external stakeholders, responding to routine correspondence, and maintaining accurate student records.

Key Responsibilities:

  • Respond to student, staff, and external stakeholder inquiries, providing accurate advice and signposting where necessary.
  • Prepare and publish various documentation, including Statements of Attendance, transcripts, and confirmation of degree letters.
  • Update and maintain student record systems, including name changes, citizenship changes, and missing data.
  • Create UROP records for internal and external students and verify eligibility.
  • Support DBS checking processes by conducting identity and documentation checks.
  • Update and maintain external databases, such as HEDD, SLC, and TFL.

Requirements:

  • Excellent communication and customer service skills.
  • Organized and detail-oriented with a strong ability to multitask.
  • Proven experience working in a team environment and independently.
  • Excellent IT skills, including experience with databases.

What We Offer:

  • A competitive salary and benefits package.
  • A hybrid working arrangement.
  • The opportunity to work with a world-leading institution.
  • Access to a range of workplace benefits, including flexible working, family leave packages, and on-site leisure facilities.

About Us:

Imperial College London is a world-renowned institution dedicated to excellence in teaching and research. We are committed to creating a diverse and inclusive work environment that values collaboration and innovation.

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