Technical Services Manager
4 days ago
Project & Technical Services Manager
Job Summary:
We are seeking an experienced Project & Technical Services Manager to join our team at Senitor Associates. The successful candidate will be responsible for leading the service delivery and technical services team, ensuring efficient processes and high-quality tasks are carried out.
Key Responsibilities:
- Oversee the service to customers to ensure effective service delivery and service levels are met for timely response and quality resolution of problems & projects.
- Maintain documentation and work with the Senior Management team on strategies, processes, and procedures.
- Have hands-on input and lead projects/tasks.
- Ensure accurate inventory tracking, licensing, and asset management.
- Develop, generate, and analyze operational and service performance reports and share with the Technical Services Team.
Requirements:
- Previous experience in a similar role.
- Ability to work effectively on their own, head up the team, and be part of the management team.
- Experience and knowledge working in an ICT support environment.
- Management and supervision of technical staff.
About Us:
Senitor Associates is a successful organization that values innovation and excellence. We are committed to providing our customers with high-quality services and solutions.
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