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Tesco Store Leader

1 month ago

Chippenham, Wiltshire, United Kingdom Tesco Full time
About the Role
Tesco is seeking a highly skilled and motivated individual to fill the position of Shift Leader. As a Shift Leader, you will be responsible for overseeing the store's daily operations, ensuring that customers receive exceptional service, and maintaining a safe and clean shopping environment.

With a strong focus on teamwork and customer satisfaction, this role requires an individual who can lead by example, motivate their team, and make sound decisions in a fast-paced retail environment. If you are a results-driven professional with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.

The estimated salary for this position is £14.28-£15.41 per hour, depending on location and experience. In addition to competitive pay, Tesco offers a range of benefits, including holiday time, flexible working arrangements, and opportunities for career advancement.

Responsibilities
  • Coordinate store teams to deliver an easy, fuss-free shopping experience for customers.
  • Support colleagues, ensuring they deliver daily priorities and take regular breaks.
  • Open and close the store, completing duty cover, and making decisions that prioritize everyone's safety.
  • Be the go-to person for colleagues in the absence of a manager, addressing day-to-day queries.
  • Maintain a clean, tidy, and well-presented store, adhering to health and safety routines.
  • Support managers in coordinating seasonal, community, and charity events.
  • Contribute to a positive team atmosphere, fostering inclusivity and respect among colleagues.
  • Provide great customer service, listening to their needs and putting them first.

Requirements
  • Be a great role model, consistently providing thoughtful customer service that meets every customer's needs.
  • BUILD STRONG RELATIONSHIPS WITH COLLEAGUES TO CREATE A POSITIVE AND INCLUSIVE TEAM ATMOSPHERE THAT ENCOURAGES EVERYONE TO DO THEIR BEST WORK.
  • Communicate clearly and effectively, using various methods to keep your team informed and up-to-date.
  • Take the lead, overseeing the store in the absence of your Manager, and making decisions that prioritize customer satisfaction and colleague well-being.
  • Be a good decision-maker, adaptable and comfortable handling change to ensure everything you do benefits customers and colleagues.
  • Motivate your team to deliver exceptional results, inspiring them to excel in their roles.
  • Remain curious, continually seeking ideas and opportunities to serve customers, communities, and the planet better.

Benefits
Tesco offers a range of benefits to support your physical and mental wellbeing, including access to free wellbeing services, a cycle-to-work scheme, and a pension plan with matching contributions. Additionally, you'll enjoy uniform provided and policies supporting you through life's moments, big and small.