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Unit Supervisor

1 month ago

Croydon, Greater London, United Kingdom Tenpin Ltd Full time
Unit Supervisor Opportunity at Tenpin Ltd

We are seeking a highly motivated and experienced Unit Supervisor to join our team at Tenpin Ltd. As a Unit Supervisor, you will play a key role in ensuring our customers have an exceptional experience when visiting our centres.

Key Responsibilities:
  • Assume day-to-day responsibility for the operational management of the unit
  • Strive to achieve a culture that is totally focused on delivering excellent customer service
  • Constantly alert to all sales opportunities and promote this culture within the centre
  • Deputise in the absence of the Deputy Manager and General Manager
  • Support the interpretation of Tenpin corporate strategy and core values
  • Provide support to the team in various departments as and when required
  • Take responsibility for ensuring that all policies, procedures, controls, and compliance areas are adhered to on a day-to-day basis
Requirements:
  • Minimum of 12 months experience in a supervisor role, ideally within leisure, hospitality, or retail
  • Passionate about delivering exceptional customer service
  • Experience in leading large teams
  • Determination, enthusiasm, and patience
  • Ambitious and wanting to progress
  • Fully flexible and highly adaptable to change
Benefits:
  • Tenpin Treats - Retailer discounts, Smart Tech, and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards
Career Development:

Tenpin Ltd is committed to developing our employees and providing opportunities for career growth. We believe that our employees are our greatest asset and we strive to create a positive and supportive work environment that encourages innovation and creativity.