Highway Incident Coordinator

4 weeks ago


Croydon, Greater London, United Kingdom FM Conway Full time

FM Conway is seeking a skilled Highway Incident Coordinator to join our Transport for London – HMPF contract team. As a key member of our operations team, you will be responsible for managing and coordinating highways incidents and defects on the Transport for London (TfL) road network. This is an exciting opportunity to contribute to the continuous success we have with Transport for London, ensuring a streamlined and efficient approach to incidents and repairs.

Key Responsibilities:

- Answering calls from clients and dealing with their requests quickly and efficiently

- Escalating serious incidents to internal/external stakeholders and keeping them regularly updated throughout the incident

- Dispatching the closest incident response unit to ensure the KPI on response is met

- Maintaining internal systems and client systems up to date

- Liaising with supervisors and work teams

- Providing general office administration support

Requirements:

We are looking for candidates with experience in a similar role, managing incidents and dealing with a range of internal and external stakeholders on the phone and via email. You will have excellent attention to detail and a strong customer focus. Ideally, you will have worked within the highways/construction industry, although this is not essential. To be successful in this role, you will need to have good IT skills, an organised nature, and experience within planning.

What We Offer:

As a member of our team, you will receive a range of fantastic benefits, including career and professional development, 23 days holiday plus bank holidays, opportunities for internal and external training, and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits, including 24-hour advice lines and support from our mental health first aiders.

About FM Conway:

FM Conway is a family-run business with over 60 years' experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity, and Excellence. As a family business, the heart of FM Conway has, and always will be, its great people, and we are always searching for talented individuals to join our family.

FM Conway has a longstanding relationship with TfL and has demonstrated a proven capability to support TfL in maintaining a safe and functional highway network, while importantly minimising disruption to road users and communities across the capital. We support TfL in its drive for 'healthy streets', including a reduction in carbon and improved air quality. The business is already demonstrating its commitment to carbon neutrality through a range of initiatives such as 'low carbon sites', electric plant and vehicles, electric cargo bikes, and low carbon asphalt solutions.



  • Croydon, Greater London, United Kingdom FM Conway Full time

    FM Conway is currently recruiting for a Highway Incident Coordinator to join our Transport for London – HMPF contract. You will manage and coordinate highways incidents and defects on the Transport for London (TfL) road network. This is an exciting opportunity to contribute to the continuous success we have with Transport for London, to ensure a...


  • Croydon, Greater London, United Kingdom FM Conway Full time

    Role Overview:FMC is recruiting a Highways Incident Coordinator to manage and coordinate highways incidents on the Transport for London (TfL) road network. This is an exciting opportunity to contribute to the continuous success of our Transport for London – HMPF contract.Key Responsibilities:Answering calls from stakeholders and dealing with their requests...


  • Croydon, Greater London, United Kingdom FM Conway Full time

    FM Conway is seeking a skilled Highway Incident Coordinator to join our Transport for London – HMPF contract team. As a key member of our operations team, you will play a critical role in managing and coordinating highway incidents and defects on the Transport for London (TfL) road network.Key Responsibilities:• Respond to client calls and requests in a...


  • Croydon, Greater London, United Kingdom Carrington West Full time

    We are seeking an experienced NRSWA/Streetworks Coordinator to join our successful team at Carrington West in South London. This role offers a competitive salary of up to £28,000 per annum on a contract basis with a view to becoming more permanent for the right person.Working closely with the Senior Streetworks Coordinator and the Streetworks Manager, the...


  • Croydon, Greater London, United Kingdom Carrington West Full time

    We are seeking an experienced NRSWA/Streetworks Coordinator to join our successful team at Carrington West. This role offers a competitive salary of up to £28,000 per annum starting on a contract basis with a view to become more permanent for the right person.Working closely with the Senior Streetworks Coordinator and the Streetworks Manager, the ideal...

  • Project Coordinator

    4 weeks ago


    Croydon, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Project EngineerJob Description:Adecco UK Limited is seeking a skilled Project Engineer to support a London Borough Council in a service role. The successful candidate will be responsible for managing and delivering coring schemes, ensuring service objectives and priorities are met.Key Responsibilities:Assist the Service Manager and Senior...

  • Estate Coordinator

    4 weeks ago


    Croydon, Greater London, United Kingdom FM Conway Ltd Full time

    A fantastic opportunity has arisen for a Trainee Green Estate Supervisor to join our flagship TfL HMF contract at FM Conway Ltd. This role will involve supervising all aspects of Green Estate delivery, including cyclical and reactive arboriculture and horticultural maintenance.The duties of the Trainee Green Estate Supervisor role will include:Supervising...


  • Croydon, Greater London, United Kingdom Zoom Recruitment Services Ltd Full time

    We are seeking a highly skilled HGV2 ADR Driver to join our team in London. As a leading company in mobile commercial diesel refuelling, we have experienced massive growth and require reliable and professional drivers to carry out diesel refuelling tasks.Main Responsibilities:Refuelling multiple trucks/cars in bulk.8 Drops average a day (drops are scheduled...


  • Croydon, Greater London, United Kingdom Carrington West Full time

    Job Title: Streetworks Compliance SpecialistJob Summary:We are seeking an experienced Streetworks Compliance Specialist to join our team at Carrington West. The ideal candidate will have a strong background in NRSWA compliance and a proven track record of ensuring industry-leading levels of compliance and performance.Key Responsibilities:Develop and...


  • Croydon, Greater London, United Kingdom Mitie Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Control Room Assistant at Centrale Shopping Centre in Croydon.The successful candidate will be responsible for the day-to-day operation of the control room, ensuring the smooth running of the shopping centre and its facilities.Main ResponsibilitiesOperate the...


  • Croydon, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future...


  • Croydon, Greater London, United Kingdom Adecco Full time

    Job Title: Coring EngineerLocation: South LondonRemuneration: £25.06 - £32.62 per hourContract Details: Temporary, 3 monthsThis is an exciting opportunity to work as a Coring Engineer for a London Borough Council. As a Coring Engineer, you will be responsible for managing and delivering coring schemes, ensuring service objectives and priorities are...


  • Croydon, Greater London, United Kingdom MDE Consultants Ltd Full time

    Job Title: Junior Site Supervisor (Solar Farm)Location: Boston, UKEmployment Type: Full-TimeJob Description:We are seeking an experienced and motivated Junior Site Supervisor to join our team on a large-scale solar farm project in Boston, UK. This role is ideal for someone with supervisory experience, a strong understanding of health and safety, and the...


  • Croydon, Greater London, United Kingdom Adecco Full time

    Adecco is supporting a London Borough Council in a service role as a Project Engineer Coring Specialist.Job Title: Coring EngineerLocation: South LondonRemuneration: £25.06 - £32.62 per hourContract Details: Temporary, 3 monthsMust have a UK driving license and use of a vehicle for work useKey Responsibilities:Assist the Service Manager and Senior Engineer...


  • Croydon, Greater London, United Kingdom NHS Full time

    Job DescriptionThis is a substantive consultant child and adolescent psychiatrist post which has arisen due to a staff vacancy. It offers a unique opportunity to join an established and dynamic team of 5 Consultant Psychiatrists in Croydon CAMHS, within South London and Maudsley NHS Foundation Trust.The post holder will be based within the Croydon CAMHS...


  • Croydon, United Kingdom FM Conway Full time

    FM Conway is currently recruiting for a Control Centre Operator - Nights to join our Transport for London – HMPF contract. You will mange and coordinate highways incidents and defects on the Transport for London (TfL) road network. This is an exciting opportunity to contribute to the continuous success we have with Transport for London, to ensure a...


  • Croydon, United Kingdom CV-Library Full time

    Our client, a leading utilities contractor, is seeking an experienced NRSWA/Streetworks Coordinator to join their successful team based in South London. This role offers a competitive salary of up to £28,000 per annum starting on a contract basis with a view to become more permanent for the right person.  Working with the Senior Streetworks...


  • Croydon, United Kingdom CV-Library Full time

    Are you an experienced Streetworks Coordinator looking for your next role?   Our client a leading utilities contractor is currently looking for a NRSWA/Streetworks Coordinator to join their already successful team working out of their offices in the South London area paying up to £32,000 per annum. You will start on a contract basis with a view...

  • Care Coordinator

    5 months ago


    Croydon, United Kingdom Classic 10 Ltd Full time

    Create and maintain care rotas, ensuring all shifts are covered in allocated packages - Assist colleagues within the team as and when necessary to ensure the smooth running of their packages. - Provide excellent levels of customer service including weekly client courtesy calls, client visits and dealing with any queries or concerns. - Handle any non-clinical...


  • Croydon, United Kingdom Croydon Council Full time

    This is an exciting time to be working in Croydon. We are currently looking to recruit an Environmental Enforcement Officer to be part of a busy Enforcement team. Key duties and responsibilities of the role To support the Council’s Community Safety Strategy by providing a front line response to Environmental Crime, Anti-Social Behaviour and any...

  • Cts Driver

    5 months ago


    Croydon, United Kingdom Croydon Council Full time

    **Equal Opportunities and Safeguarding Statement** As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. **1 post **(permanent contract - 25 hours per week split shift working pattern)** **Salary £28,272- £29,139 pro rata dependent on license** **Please note...


  • Croydon, United Kingdom BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Cts Driver

    5 months ago


    Croydon, United Kingdom Croydon Council Full time

    Croydon is one of the largest London boroughs and the council is committed to providing safe transportation for its SEN clientele to/from school. Croydon is a distinctive and diverse place and is London’s most populated borough. This is an exciting time to join our team delivering vital services to over 360,000 residents and approximately 14,000...

  • Cts Driver

    5 months ago


    Croydon, United Kingdom Croydon Council Full time

    Croydon is one of the largest London boroughs and the council is committed to providing safe transportation for its SEN clientele to/from school. Croydon is a distinctive and diverse place and is London’s most populated borough. This is an exciting time to join our team delivering vital services to over 360,000 residents and approximately 14,000...

  • Cts Drivers

    5 months ago


    Croydon, United Kingdom Croydon Council Full time

    Croydon is one of the largest London boroughs and the council is committed to providing safe transportation for its SEN clientele to/from school. Croydon is a distinctive and diverse place and is London’s most populated borough. This is an exciting time to join our team delivering vital services to over 360,000 residents and approximately 14,000...

  • Cts Driver

    5 months ago


    Croydon, United Kingdom Croydon Council Full time

    Croydon is one of the largest London boroughs and the council is committed to providing safe transportation for its SEN clientele to/from school. Croydon is a distinctive and diverse place and is London’s most populated borough. This is an exciting time to join our team delivering vital services to over 360,000 residents and approximately 14,000...

  • Highway Supervisor

    4 weeks ago


    Croydon, Cambridgeshire, United Kingdom Skilled Careers Full time €50,000

    We are currently looking out for a Supervisor to look after general reactive maintenance repairs in the social housing industry. You will be working with one of the leading main contractors within the social housing sector. Supervise and lead a team of maintenance operatives and contractors in responding to reactive maintenance requests. Inspect properties...


  • Croydon, United Kingdom Croydon Mencap Full time

    Our staff support and empower people with a learning disability so they can live life to the fullest. We have services on weekdays, evenings and weekends, so you can tell us when you might be free to work, then we will invite you to work when the need arises. **We are particularly looking for bank staff for ** - **The Enterprise Lounge** - co-run by people...


  • Croydon, United Kingdom Croydon Mencap Full time

    Our staff support and empower people with a learning disability so they can live life to the fullest. We have services on weekdays, evenings and weekends, so you can tell us when you might be free to work, then we will invite you to work when the need arises. **We are particularly looking for bank staff for ** - **The Enterprise Lounge** - co-run by people...

  • Sia Door Supervisor

    5 months ago


    Croydon, United Kingdom Vectra Security Solutions Ltd Full time

    Door Supervisor **Duties**: - Monitor and control access to premises, ensuring only authorized individuals enter - Maintain a safe and secure environment for staff and visitors - Conduct regular patrols to deter and detect any suspicious activity - Respond promptly to incidents, emergencies, and alarms - Handle difficult or disruptive individuals in a...

  • Head of Security

    2 days ago


    Croydon, United Kingdom CV-Library Full time

    Department: Security Reports to: Security Director Direct Reports: Personnel Security Manager, Security Manager Location: Minimum of 3 days on-site, with flexibility to be based in Croydon or Farnborough. Salary: £80,000 Job Purpose Responsible for ensuring the security of the organization is effective, efficient, and adaptable to meet governmental,...

  • Site Supervisor

    2 months ago


    Croydon, United Kingdom CV-Library Full time

    Job Title: Junior Site Supervisor (Solar Farm) Location: Boston, UK Employment Type: Full-Time Job Description: We are seeking an experienced and motivated Junior Site Supervisor to join our team on a large-scale solar farm project in Boston, UK. This role is ideal for someone with supervisory experience, a strong understanding of health and safety, and...


  • Croydon, United Kingdom Harris Federation Full time

    **Summary** Do you want to support an academy near you? We are looking for a Midday Meals Supervisor to join our team at Harris Primary Academy Benson, securing the safety, welfare and good conduct of children during the lunchtime break period. **About Us** At Harris Primary Academy Benson we aim to make learning irresistible, ensuring our children develop a...

  • Quality Associate

    6 months ago


    Croydon, United Kingdom BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Croydon, United Kingdom Harris Federation Full time

    **Summary** Do you want to support an academy near you? We are looking for a Midday Meals Supervisor to join our team at Harris Primary Academy Purley Way, securing the safety, welfare and good conduct of children during the lunchtime break period. **About Us** Harris Primary Academy Purley Way has been open since 2016 and is Ofsted rated 'Outstanding' in...