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Pub Restaurant Supervisor

2 months ago

Croydon, Greater London, United Kingdom Stonegate Group Full time

Job Title: Pub Restaurant Supervisor

At the heart of our business is delivering an exceptional guest experience, and as a Pub Restaurant Supervisor at Stonegate Group, you will play a vital role in ensuring our high standards are met.

About The Job:

We are looking for a motivated and experienced individual to join our team as a Pub Restaurant Supervisor. As a key member of our front-of-house team, you will be responsible for leading by example, providing exceptional service, and ensuring that every guest leaves with a smile on their face.

Key Responsibilities:

  • To lead the front-of-house team and manage daily operations to ensure smooth delivery of services.
  • To provide exceptional customer service and ensure all guests have an enjoyable dining experience.
  • To maintain high levels of cleanliness and hygiene throughout the restaurant area.
  • To work closely with the kitchen team to ensure timely delivery of food and drinks.
  • To handle customer complaints and feedback in a professional manner.
  • To assist in managing stock, including ordering and receiving inventory.
  • To participate in ongoing training and development to enhance knowledge and skills.

Requirements:

  • A minimum of 2 years' experience in a similar role or relevant industry experience.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and multitask effectively.
  • Strong leadership and team management skills.
  • Familiarity with point-of-sale systems and inventory management.
  • Basic math skills and accuracy with cash handling.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • A reward card offering 25% off food and drink for you and your friends across our Managed Estate.
  • Stonegate Xtra Rewards - online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Flexible working arrangements to support work-life balance.
  • Ongoing training and development opportunities to enhance your skills and career progression.

About Us:

At Stonegate Group, we pride ourselves on being the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse range of leading brands includes names like Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional guest experiences and joining a dynamic team, we'd love to hear from you