Current jobs related to Head of Operations Services Centre - Sheffield, Sheffield - Auxilion

  • Medical Centre Receptionist

    5 days ago

    Sheffield, Sheffield, United Kingdom Sloan Medical Centre Full time

    Job OverviewSloan Medical Centre is seeking a highly skilled and motivated GP Receptionist to join our team of healthcare professionals.This is an excellent opportunity for the right person to contribute to the smooth running of our patient services, ensuring we provide high-quality care to our patients.The successful candidate will be responsible for...

  • Trek Service Centre Operations Lead

    7 days ago

    Sheffield, Sheffield, United Kingdom Trek Bicycle Corporation Ltd Full time

    About the RoleAs a Service Lead at Trek Bicycle Corporation Ltd, you will be the operations lead for your store's Service Centre. Your primary responsibility will be to oversee the workflow, ensure efficient staffing of mechanics, and maintain KPIs to deliver exceptional customer experiences.Your Key ResponsibilitiesAct as the primary service advisor at the...

  • Medical Centre Receptionist

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Sloan Medical Centre Full time

    About the RoleWe are seeking a highly skilled and motivated Receptionist to join our team at Sloan Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.Key ResponsibilitiesReceiving and calling patients to confirm...

  • Swim Centre Operations Assistant

    2 weeks ago

    Sheffield, Sheffield, United Kingdom We Are Swim Full time

    Swim Centre Operations AssistantWe are seeking a highly motivated and enthusiastic individual to join our team as a Swim Centre Operations Assistant. This role will involve working closely with our swimming instructors to deliver exceptional customer service and ensure the smooth operation of our swim centres.Key Responsibilities:Supervise the safety of our...

  • Sports Centre Operations Manager

    4 weeks ago

    Sheffield, Sheffield, United Kingdom RNN Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Officer at the DVC Sports Centre. As a key member of our operational management team, you will be responsible for ensuring the smooth day-to-day operation of the Sports Centre, providing exceptional customer service, and managing bookings and...

  • Sports Centre Operations Manager

    4 weeks ago

    Sheffield, Sheffield, United Kingdom RNN Group Full time

    Job Summary:We are seeking a highly motivated and experienced Duty Officer to join our team at the DVC Sports Centre. As a key member of our operational management team, you will be responsible for providing a customer-focused service to learners, employees, and members.Key Responsibilities:Operate the Sports Centre on a day-to-day basis, ensuring the smooth...

  • Data Centre Operations Specialist

    1 week ago

    Sheffield, Sheffield, United Kingdom Networking People (UK) Limited Full time

    Data Centre Operations SpecialistJob SummaryWe are seeking a highly skilled Data Centre Operations Specialist to join our team at Networking People (UK) Limited. As a Data Centre Operations Specialist, you will be responsible for the installation and removal of IT equipment in our IT labs, documenting processes and procedures, and monitoring and performing...

  • Senior Data Centre Project Manager

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Gated Talent Full time

    This role is responsible for overseeing the development and delivery of major data centre projects, ensuring they meet time, quality, and financial targets.The successful candidate will lead external teams across design, compliance, sustainability, and procurement, working closely with country heads and senior management.Key Responsibilities:Develop...

  • Dermatology Consultant

    4 weeks ago

    Sheffield, Sheffield, United Kingdom NHS Full time

    About the RoleCHEC is seeking a highly skilled Dermatology Consultant to lead our clinical services in the community. As Head of Service, you will be responsible for delivering onsite clinical sessions, supporting GPs with extended roles, and participating in audit and research.Key ResponsibilitiesDeliver onsite clinical sessions in a community-based...

  • Patient Services Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time

    Job SummaryDevonshire Green Medical Centre is seeking a highly skilled Patient Services Advisor/Administrator to join our team. This is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.Main ResponsibilitiesPrepare reception, waiting areas, and consulting rooms for each...

  • Data Centre Development Lead

    4 weeks ago

    Sheffield, Sheffield, United Kingdom ClickJobs Full time

    Job Overview: We are seeking a highly skilled Data Centre Development Lead to oversee the development and delivery of major data centre projects. The successful candidate will lead external teams across design, compliance, sustainability, and procurement, working closely with country heads and senior management.Key Responsibilities:Project Strategy: Develop...

  • Patient Services Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Services Advisor/Administrator to join our team at Devonshire Green Medical Centre. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.About UsOur medical practice operates from two medical...

  • Patient Services Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Services Advisor/Administrator to join our team at Devonshire Green Medical Centre. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.About UsOur medical practice operates from two medical...

  • Service Operations Manager

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Trek Bicycle Corporation Ltd Full time

    Job Title: Service Operations ManagerAbout the Role:We are seeking a highly motivated and experienced Service Operations Manager to join our team at Trek Bicycle Corporation Ltd. As a Service Operations Manager, you will be responsible for leading the operations of our Service Centre, ensuring that every customer has the best possible experience.Key...

  • Service Operations Manager

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Trek Bicycle Corporation Ltd Full time

    Job Title: Service Operations ManagerAbout the Role:We are seeking a highly motivated and experienced Service Operations Manager to lead our Service Centre team at Trek Bicycle Corporation Ltd. As a key member of our team, you will be responsible for ensuring the smooth operation of our Service Centre, delivering exceptional customer service, and driving...

  • Head of Aftersales Operations

    4 weeks ago

    Sheffield, Sheffield, United Kingdom JCT600 Full time

    Head of Aftersales OperationsAbout the Role:We are seeking a highly skilled and experienced Head of Aftersales Operations to join our team at JCT600. As a key member of our leadership team, you will be responsible for leading and coaching our aftersales teams to achieve exceptional results and drive business growth.Key Responsibilities:Lead and develop...

  • Service Operations Manager

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Trek Bicycle Corporation Ltd Full time

    Job Title: Service Operations ManagerJob Summary:We are seeking a highly motivated and experienced Service Operations Manager to lead our Service Centre team at Trek Bicycle Corporation Ltd. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key Responsibilities:Lead and manage...

  • Head of Service Lead

    3 weeks ago

    Sheffield, Sheffield, United Kingdom South Yorkshire Housing Association Ltd Full time

    About the Role:The Head of Service will provide strategic leadership to the LiveWell assets portfolio, working in a Job Share partnership with the existing Head of Service. This role is part of the senior leadership team and involves providing senior level operational oversight of services within the portfolio, ensuring they are financially robust, well...

  • Head of Aftersales Operations

    3 weeks ago

    Sheffield, Sheffield, United Kingdom JCT600 Full time

    Head of Aftersales OperationsAbout the Role:We are seeking a highly skilled and experienced Head of Aftersales Operations to join our team at JCT600. As a key member of our leadership team, you will be responsible for leading and coaching our aftersales teams to achieve exceptional results and deliver a world-class customer experience.Key...

  • Head of IT Operations

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Michael Page Technology Full time

    IT Manager / Head of IT Job DescriptionA great opportunity for an IT professional to join a well-established manufacturing firm in Sheffield on a permanent basis. This is a rare role that combines oversight of IT, Software Development, and ERP.Our client is a family-run business in Sheffield, steeped in history and heritage. They boast high employee...

Head of Operations Services Centre

2 months ago

Sheffield, Sheffield, United Kingdom Auxilion Full time
Job Title: Head of Operations Services Centre

Auxilion is seeking an experienced leader to drive the delivery of our shared services function. As Head of Operations Services Centre, you will be responsible for managing a team of 70+ people based in our Shared Services Centre in Sheffield.

The ideal candidate will have a strong background in managing large IT support delivery teams, ideally within a managed service provider (MSP) environment. You will work closely with the Operations Management Team to deliver a great experience for our customers and drive profitable growth for our organisation.

Key Responsibilities:
  • Lead the operational execution for our remotely supported managed services clients
  • Provide leadership for the End User, Infrastructure and Service Quality teams
  • Build on existing teams and tools, finding efficiencies and improving the use of our toolsets
  • Drive a continuous improvement mindset to ensure we are constantly identifying and implementing performance improvements
  • Work with the CTO to investigate new tools and service offerings
  • Own and manage business units Profit & Loss (P&L), forecasting, budget, and commercial management
  • Lead, coach and drive performance for your direct team of managers
  • Act as a senior contact for the Operations Centre, engaging with senior executives, CEOs, CTOs and leadership in highly regarded brands
  • Develop close partnerships and drive collaboration with our Ireland and UK based Customer Experience Managers
  • Align with group sales and the customer experience teams to support account growth
  • Ensure operational SLA's and targets are met to support the delivery of our services

Auxilion is committed to being a great place to work, with career opportunities and development of people in our DNA. We strive to support our clients on their journey and have a passion for our work, culture and values.