Medical Centre Receptionist

1 week ago


Sheffield, Sheffield, United Kingdom Sloan Medical Centre Full time

About the Role

We are seeking a highly skilled and motivated Receptionist to join our team at Sloan Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.

Key Responsibilities

  • Receiving and calling patients to confirm appointments and provide information
  • Navigating patients to the correct service or healthcare professional
  • Maintaining and monitoring the practice appointments system
  • Processing and distributing incoming and outgoing mail
  • Taking messages and passing on information to the relevant staff members
  • Filing and retrieving paperwork and notes
  • Processing repeat prescriptions and pathology links in accordance with practice guidelines
  • Computer data entry and data allocation and collation; processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers

Requirements

  • Excellent communication, both written and verbal, and interpersonal skills
  • Ability to multi-task and work in a fast-paced environment
  • Be personable and professional in approach
  • Ability to use IT systems
  • Ability to work within a small team
  • Self-motivated and proactive
  • Be flexible and responsive to the changing needs and priorities of the team/practice
  • An awareness of and commitment to Equal Opportunities

About Us

Sloan Medical Centre is a modern, purpose-built practice with a team of 10 Doctors, Advanced Clinical Practitioners, Practice Nurses, HCAs, and a Trainee Nurse Associate. We use SystmOne and are a well-established Training Practice for GP Registrars and Medical Students. We have over 14,000 patients across two sites and our list size is growing year on year.


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