Customer Insights Lead
4 days ago
This Senior Digital Analyst role at 3Search involves shaping the customer experience strategy through data-driven insights. You will be responsible for developing customer journey maps and managing end-to-end customer experiences.
The successful candidate will have a strong analytical background, with experience in customer experience or product management and expertise in data visualisation platforms.
Essential Skills:- Proven experience in customer experience or product management
- Strong analytical skills with proficiency in data visualisation platforms
- Expertise in managing customer experience management and listening tools
- Strong project management skills
- Competitive salary of £50,000-£65,000 per annum
- Opportunity to work on high-impact projects affecting customer satisfaction
- Collaborative work environment with a focus on innovation
- Flexible working hours with remote work options
- Professional development opportunities
We strive to create a diverse and inclusive work environment where everyone can thrive.
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Customer Insights Lead
1 week ago
London, Greater London, United Kingdom Harnham Full time £60,000 - £70,000About the RoleWe are seeking an Experienced Insights Professional to lead our end-to-end customer experience optimisation efforts. As a Customer Insights Lead, you will oversee a team responsible for providing actionable insights on customer journeys.Your key responsibility will be to gather and analyse Voice of the Customer (VoC) and Speech Analytics data...
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Customer Insights Lead
4 weeks ago
London, Greater London, United Kingdom Harnham Full timeWe are seeking a Customer Insights Lead to join our team at Harnham, working with a well-known financial services business in London.Estimated salary: 70,000.00The successful candidate will be responsible for building out a new function within the business, focusing on turning measurement of customer experience into a science.The Role:Conduct research that...
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Customer Insights Business Lead
1 month ago
London, Greater London, United Kingdom Harnham Full time £70,000CUSTOMER INSIGHTS BUSINESS LEADHarnham are working with a well-known financial services business to hire a Customer Insights Business Lead. The Customer Insights Business Lead role is responsible for building and managing a new function within the business, turning customer experience measurement into a science.THE ROLE:Involved in research that provides...
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Customer Insights Lead
4 days ago
London, Greater London, United Kingdom Abercrombie Full timeWhy This Job?This is an exciting opportunity to join a dynamic and growing organization as a Customer Insights Lead. You will have the chance to work with a talented team of professionals who share your passion for data and analytics.About the RoleIn this role, you will be responsible for analyzing large datasets to identify trends and insights that can...
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Senior Customer Insights Lead
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeHarnham is partnering with a prominent financial institution to find a Customer Insights Manager. The ideal candidate will spearhead the development of a customer insights function within the company, focusing on transforming customer experience measurement into a data-driven science.The Customer Insights Manager will be responsible for conducting research...
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Lead Content Creator for CFO Insights
4 weeks ago
London, Greater London, United Kingdom CFO Insights Full timeJob Title: Lead Content Creator for CFO InsightsAbout Us: CFO Insights is Northern Europe's largest CFO forum, dedicated to connecting and developing CFOs, finance leaders, and innovators. As part of United Media, we focus on creating industry-leading media and conference products in sectors like insurance, HR, private equity, retail, and more.We Offer:...
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Customer Experience Insights Lead
7 days ago
London, Greater London, United Kingdom M&S Full timeJob DescriptionThe Customer Experience Insights Lead will play a critical role in helping M&S understand our customers' experiences in the markets we operate. The successful candidate will develop and evolve our Customer Experience measurement framework to deliver actionable insights and drive business decisions.Key responsibilities include:Developing and...
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Financial Insights Specialist
4 weeks ago
London, Greater London, United Kingdom CFO Insights Full timeUnlock Your Career Potential with CFO InsightsWe are seeking a talented and ambitious individual to join our team as a Financial Insights Specialist. This is an exceptional opportunity to fast-track your career in a dynamic and entrepreneurial environment.About UsCFO Insights is part of United Media, a leading company that focuses on building large-scale...
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Lead Storyteller for Private Equity Insights
4 weeks ago
London, Greater London, United Kingdom Private Equity Insights Full timeSenior Content Editor PositionWe are seeking a highly skilled Senior Content Editor to join our team at Private Equity Insights, the world's leading Private Equity community. As a Senior Content Editor, you will play a critical role in shaping the content strategy and direction of our publications.
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Customer Insight Manager Lead
4 weeks ago
London, Greater London, United Kingdom Kantar Group Full timeKantar Group seeks a skilled Customer Insight Manager to lead the growth strategy for a portfolio of clients worth circa £2m. The successful candidate will drive the long-term success of our relationships and elevate insights to the client base.Main Duties and ResponsibilitiesDevelop and execute a comprehensive growth plan to increase revenue and expand our...
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CFO Insights Finance Role
5 days ago
London, Greater London, United Kingdom CFO Insights Full timeCFO Insights is seeking a highly motivated and results-driven Junior Finance Professional to join our team in London. As a key player in our finance team, you will be responsible for managing financial transactions, preparing financial reports, and implementing new finance processes.About UsCFO Insights is a leading provider of finance solutions, with a...
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Marketing Strategy Lead
1 month ago
London, Greater London, United Kingdom CFO Insights Full timeCompany OverviewCFO Insights is a prominent CFO forum in Northern Europe, dedicated to connecting and developing CFOs, finance leaders, and innovators by addressing the future CFO's challenges. As part of United Media, we build large-scale industry media and conference products across sectors like insurance, HR, private equity, retail, and more.SalaryThe...
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Finance Director for Retail Insights
4 weeks ago
London, Greater London, United Kingdom Retail Insights Full timeAre you a driven professional with a passion for finance looking to take on a challenging role in a dynamic company? As the Finance Director for Retail Insights, you will have the opportunity to make a significant impact on our financial strategy and growth.Retail Insights is a leading media and conference company that operates within the retail industry. We...
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Insurtech Insights Director
7 days ago
London, Greater London, United Kingdom Insurtech Insights Full timeAbout the RoleWe are seeking a dynamic and results-driven Insurtech Insights Director to lead our team and drive business growth at Insurtech Insights.As a key member of our leadership team, you will be responsible for developing and executing strategies to drive business growth, identifying opportunities for expansion, and developing our brand as the go-to...
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CFO Insights Sales Representative
4 weeks ago
London, Greater London, United Kingdom CFO Insights Full timeAbout CFO InsightsCFO Insights is a leading CFO forum in Northern Europe, aiming to connect and develop CFOs, finance leaders, and innovators by addressing future issues. We are part of United Media, a group focused on building industry media and conferences products.Job DescriptionIn this role, you will be working closely with our lead generation and senior...
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Retail Insights Growth Manager
3 hours ago
London, Greater London, United Kingdom Retail Insights Full timeJob Title: Retail Insights Growth ManagerRetail Insights is a leading retail forum in Northern Europe, connecting over 3,000 leaders yearly from more than 15 countries. As the main driver for its growth and success, you will be responsible for building and leading a world-class team, ensuring the successful execution of the conference and strategy of the...
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CFO Insights Financial Professional
4 weeks ago
London, Greater London, United Kingdom CFO Insights Full timeCareer Opportunity in FinanceWe are looking for a skilled Bookkeeper and Credit controller to join our team at CFO Insights in London. As a key member of our finance team, you will be responsible for managing our finances, preparing financial statements, and developing your skills in finance.About CFO InsightsCFO Insights is part of United Media, a leading...
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Customer Insights Strategist
5 days ago
London, Greater London, United Kingdom Harnham Full timeCustomer Insights StrategistUp to £70,000 per annumHarnham are partnering with a leading financial services business to recruit a Customer Insights Strategist.The role will be responsible for developing and implementing customer insights initiatives that drive business growth and improvement.Key Responsibilities:Lead research projects that provide...
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CFO Insights Event Manager
1 week ago
London, Greater London, United Kingdom CFO Insights Full timeCFO Insights is seeking a highly skilled CFO Insights Event Manager to lead our conference planning efforts. As a key member of our team, you'll be responsible for developing and executing our conference strategies, from concept development to execution.With a strong focus on event management and leadership, you'll oversee all aspects of our conferences,...
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Customer Insight Leader
29 minutes ago
London, Greater London, United Kingdom Harnham Full timeJob SummaryWe are seeking an experienced Customer Insight Manager to join our team at Harnham, working on transforming the insurance space whilst remaining dedicated to enhancing customer experiences.About the Role:Provide in-depth insights into the full customer journeyTranslate survey and complaint data into actionable insightsLead or commission research...