Customer Insights Lead

4 days ago


London, Greater London, United Kingdom 3Search Full time
Job Overview:

This Senior Digital Analyst role at 3Search involves shaping the customer experience strategy through data-driven insights. You will be responsible for developing customer journey maps and managing end-to-end customer experiences.

The successful candidate will have a strong analytical background, with experience in customer experience or product management and expertise in data visualisation platforms.

Essential Skills:
  • Proven experience in customer experience or product management
  • Strong analytical skills with proficiency in data visualisation platforms
  • Expertise in managing customer experience management and listening tools
  • Strong project management skills
What We Offer:
  • Competitive salary of £50,000-£65,000 per annum
  • Opportunity to work on high-impact projects affecting customer satisfaction
  • Collaborative work environment with a focus on innovation
  • Flexible working hours with remote work options
  • Professional development opportunities

We strive to create a diverse and inclusive work environment where everyone can thrive.



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