Deputy Events Manager

3 weeks ago


Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time
About Us

The Yorkshire Agricultural Society is a leading event venue provider, offering a range of services to support the success of every event. Our team is dedicated to delivering exceptional experiences for our clients and their guests.

Key Responsibilities
  • Assist the Operations Managers and Event Managers in the successful delivery of events.
  • Manage all contractors, sub-contractors, and casual workers as required by events.
  • Ensure the venue is excellently presented, assisting with the cleaning of the venue, including floors, kitchens, toilets, and any other areas to meet company standards for cleanliness.
  • Prepare the venue for arrival according to the client's specification, setting out furniture, installing electrical cables and AV equipment, etc.
  • Ensure clients' expectations are met and, where possible, exceeded.
  • Provide a positive customer experience by overseeing all aspects of their experience.
  • Support the sales team with show rounds and proposals by providing operational knowledge and guidance.
  • Work as part of the events team to ensure efficiency and control costs to deliver expected margins.
  • Monitor and improve health, safety, and wellbeing standards, carrying out any testing requirements according to legislation and our H/S policies.
  • Encourage a one-team environment and identify opportunities to improve operational performance and visitor experience.
  • Complete stock takes and equipment auditing as required.
  • Ensure the service of alcohol complies with our Premises License and is delivered to the expected standard.
General Responsibilities

The Society is committed to achieving a high standard of Health and Safety in all its activities, and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.

To recognize the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

To be an ambassador of the Society's values.

Purpose of the Role

To work as part of the operations team in our event venues to ensure the continued success of the organization. Working closely with the Operations Managers and Event Managers to deliver safe and successful events.

Our Proud Values

Professional - we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.

Respectful - we are kind, courteous, and considerate; we are mindful of others. We are happy, friendly, and create a productive, fun, working environment.

Open-minded - we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.

United - we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.

Dedicated - we are focused, loyal, and ready to help each other. We are committed to going the extra mile to deliver a first-class service to everyone we work with.


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