Technical Support Engineer

2 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Stefanini, Inc Full time
Technical Support Engineer Job Summary:

We are seeking a highly skilled Technical Support Engineer to join our team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.

Key Responsibilities:
  • Provide technical support and maintenance services to ensure the reliability and efficiency of our clients' assets
  • Conduct thorough troubleshooting and repair of complex IT systems
  • Collaborate with cross-functional teams to identify and implement process improvements


Requirements:
  • ITIL V3 Foundation Certification (recommended)
  • Microsoft Operating System / Office Certification(s) will be an asset
  • Advanced MS Office 365 skills
  • Scripting, coding skill will be considered an advantage
  • Able to solve simple hardware issues
  • iOS, Android advanced user
  • Basic Networking skills
  • Knowledge of Active Directory, permissions
  • At least 5 years' experience in onsite support


About Us: We are a Brazilian company with over 35 years of experience in delivering IT services worldwide. We offer a competitive salary and benefits package, including monthly absence free bonus, private health scheme, and opportunities to learn and develop.

Estimated Salary: $60,000 - $80,000 per year.

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