Technical Support Engineer
2 days ago
We are seeking a highly skilled Technical Support Engineer to join our team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.
Key Responsibilities:
- Provide technical support and maintenance services to ensure the reliability and efficiency of our clients' assets
- Conduct thorough troubleshooting and repair of complex IT systems
- Collaborate with cross-functional teams to identify and implement process improvements
Requirements:
- ITIL V3 Foundation Certification (recommended)
- Microsoft Operating System / Office Certification(s) will be an asset
- Advanced MS Office 365 skills
- Scripting, coding skill will be considered an advantage
- Able to solve simple hardware issues
- iOS, Android advanced user
- Basic Networking skills
- Knowledge of Active Directory, permissions
- At least 5 years' experience in onsite support
About Us: We are a Brazilian company with over 35 years of experience in delivering IT services worldwide. We offer a competitive salary and benefits package, including monthly absence free bonus, private health scheme, and opportunities to learn and develop.
Estimated Salary: $60,000 - $80,000 per year.
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