Business Solutions Expert
4 days ago
Halfords is a leading UK retailer of automotive and cycling products, offering a wide range of services to customers.
Job Title: Business Solutions ExpertJob SummaryWe are seeking an experienced Business Solutions Expert to join our team. As a key member of the business analysis function, you will play a central role in driving business improvement initiatives and ensuring seamless delivery of IT solutions.
Key Responsibilities- Collaborate with stakeholders across the organization to gather requirements and align business needs with IT capabilities.
- Develop and maintain detailed knowledge of Halfords' business processes and systems.
- Work closely with key stakeholders to establish effective implementation strategies for new technologies and systems.
- Support the definition, documentation, and continuous improvement of Halfords' business analysis methodology.
- Apply structured business analysis methodologies to drive engagement objectives and plan accordingly.
- Employ various tools and techniques to complete engagements, including focus interviews, surveys, statistical analysis, work study, process analysis, Lean/Six Sigma techniques, Agile/Scrum methodologies, system analysis, and data flow analysis.
- Assess risk, impact, and dependencies on development deliveries and communicate effectively.
- Produce or assist stakeholders in producing required documentation, including use cases, requirements documents, gap analysis, process/data flows, project reports, and lessons learned reviews.
- Manage changes to requirements through effective change control processes.
- Work collaboratively with internal and external stakeholders, including third-party suppliers.
- Lead by example, demonstrating proactive behavior rather than reactive responses.
- Excellent business analysis skills, with knowledge and experience of Agile and traditional software analysis and development methodologies (e.g., SDLC/Waterfall and Agile/Scrum).
- Ability to engage with management-level stakeholders and collaborate with stakeholders at all levels.
- Demonstrate awareness of broader Non-Functional Requirements (NFRs) and data requirements.
- Knowledge of modeling techniques such as business process modeling, UML, user cases/user stories/Epics, User Journeys, API interface modeling, and specifications.
- Excellent communication and presentation skills, proficient in both verbal and written formats using appropriate techniques based on the audience.
- Technical knowledge and awareness.
- Experience in integrated multi-channel retail environments.
- Proven ability to illustrate complex concepts in an easy-to-understand manner.
- Financial acumen and commercial awareness, enabling understanding of financial and accounting implications of decisions.
- Problem-solving and trouble-shooting skills.
- Decision-making abilities, both individually and as part of a team.
- Consultancy skills, including negotiating and influencing techniques.
We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, pension scheme, and opportunities for professional development.
How to ApplyIf you are a motivated and experienced Business Solutions Expert looking for a challenging role in a dynamic organization, please submit your application.
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