Application Problem Solver

4 weeks ago


Craigavon, United Kingdom Henderson Scott Full time

Henderson Scott is seeking a highly skilled Application Problem Solver to join our team. In this role, you will troubleshoot and resolve technical issues in our software, ensuring high satisfaction for our clients.

Key Responsibilities:
  • Troubleshoot: Investigate and resolve bugs, functionality issues, and data discrepancies in the software.
  • Collaboration: Work with development teams to ensure issues are addressed promptly and accurately.
  • Documentation: Record and document technical issues and resolutions for knowledge sharing.
  • Client Support: Provide technical support to clients, guiding them through system issues.
  • Testing: Assist with software testing and validation to ensure software updates are applied correctly.
Salary:

The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.



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