Water Network Specialist
3 days ago
At South West Water, we strive to provide reliable and efficient drinking water and wastewater services. Our vision is built on a solid foundation of innovation, improvement, and change.
We're proud to serve the beautiful South West area and committed to reaching net-zero by 2030. In partnership with Wildlife Trusts, National Parks, and local organizations, we aim to ensure a better future for generations to come.
This full-time permanent role offers a competitive salary of £25,299 per annum. Additionally, you'll receive a salary uplift allowance for participating in the standby pattern of 1 week in every 5 on call, with potential call-out payments and overtime.
About the Role:
- You will be responsible for inspecting, maintaining, and improving the sewerage network to protect our environment.
- The completion of reactive and planned work across the sewerage network to the highest standard of workmanship includes:
- Rapid response to and resolution of pollution and flooding events
- Blockage clearance and investigation of underlying causes
- CCTV survey of pipework and asset investigation
- Maintenance of small sewage pumping stations and CSOs
- Ensure Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improved
- Using logic and initiative to assess on-site problems and find an appropriate solution
- Operators are empowered to deliver first-time attendance resolutions wherever possible
- Ensuring all work completed provides the highest level of service to customers, dealing with sensitive issues in a calm and reassuring manner
- Respond effectively to site conditions and monitoring information to ensure compliance with environmental regulations
- Respond rapidly and effectively to reports of suspected pollution events to ensure the environment is protected
- Carry out first-line maintenance on instruments & mechanical equipment
- Working independently using single-man operated jetting vehicles, as well as working as an effective part of a team tackling larger issues
- A flexible working pattern is in operation, including undertaking standby and callouts and working evenings and weekends on a rota basis
What We Are Looking For:
- 5 GCSEs or equivalent in Maths, English, and a Science subject at grade A-C
- Ability to problem-solve and fault-find
- Good communication skills, both oral and written
- Ability to prioritise work effectively on a daily basis
- Ability to deal with queries from the public in a calm and friendly manner
- Experience of working in a team and understanding the importance of teamwork
- Experience of working independently using initiative to tackle and solve problems
- Previous experience of operating and maintaining complex processes and working with modern technology
- Takes ownership of work and adopts a continuous improvement philosophy
- A flexible approach to working hours, which includes working evenings and weekends as part of the flexible working pattern
Benefits:
- Generous holiday allowance plus bank holidays
- A discretionary bonus
- Competitive contributory pension
- Share-save scheme
- Various health benefits
- Wellbeing support programs
- A range of group discounts
- Cycle-to-work scheme
- Financial support services
Ongoing Development and Training:
As a valued member of our team, you will have access to ongoing development and training opportunities for a long-term career with us.
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