Catchment Infrastructure Operator

3 days ago


Redruth, Cornwall, United Kingdom South West Water Full time
In this critical role, you will play a vital part in ensuring the smooth passage of sewage from its source to our treatment works. As a Catchment Operator, your responsibilities will include:

Key Responsibilities:

  • Inspecting, maintaining, and improving the sewerage network to protect the environment
  • Completing reactive and planned work across the sewerage network to the highest standard of workmanship
  • Rapid response to and resolution of pollution and flooding events
  • Blockage clearance and investigation of underlying causes
  • CCTV survey of pipework and asset investigation
  • Maintenance of small sewage pumping stations and CSOs
  • Ensure Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improved
  • Using logic and initiative to assess on-site problems and find an appropriate solution
  • Operators are empowered to deliver first-time attendance resolutions wherever possible
  • Ensuring all work completed provides the highest level of service to customers, dealing with sensitive issues in a calm and reassuring manner

Requirements:

  • 5 GCSEs or equivalent in Maths, English, and a Science subject at grade A-C
  • Ability to problem-solve and fault-find
  • Good communication skills, both oral and written
  • Ability to prioritise work effectively on a daily basis
  • Ability to deal with queries from the public in a calm and friendly manner
  • Experience of working in a team and understanding the importance of teamwork
  • Experience of working independently using initiative to tackle and solve problems
  • Previous experience of operating and maintaining complex processes and working with modern technology
  • Takes ownership of work and adopts a continuous improvement philosophy
  • A flexible approach to working hours, which includes working evenings and weekends as part of the flexible working pattern

What's in it for you:

We offer a range of benefits, including generous holiday allowance plus bank holidays, a discretionary bonus, competitive contributory pension, share-save scheme, various health benefits, wellbeing support programs, a range of group discounts, cycle-to-work scheme, and financial support services.



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