Luxury Boutique Supervisor
3 weeks ago
Leadership Opportunity at Flannels
We are seeking a highly skilled and motivated Supervisor to join our team at Flannels, a luxury fashion destination for men and women.
The successful candidate will be responsible for driving the commercial performance of the boutique on a day-to-day basis, leading a team to deliver an exceptional service, and building an engaged and loyal customer base.
Ongoing Responsibilities:
- Drive the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an exceptional service
- Oversee and execute all operational responsibilities related to running the store
- Build an engaged and loyal customer base by connecting directly with clients to inspire fashion styling, receive inquiries, and sell desired items
- Create and maintain customer profiles via Flannels' clienteling tool
- Build and own a personal client book
- Research, source, and find products to satisfy clients' requests and needs
- Monitor correspondence and ensure prompt response to all enquiries
- Contribute and assist in Personal Shopping/Stylist/Social Media & Marketing team events
- Work closely with internal departments to improve the overall customer journey and provide feedback on client trends
- Ensure timely outreach to all clients
- Act as an advocate of Flannels, ensuring company philosophy is at the heart of all interactions with clients and extends across business internally
- Achieve yearly targets and KPIs
Requirements:
- Fashion or Marketing degree or a previous role in the luxury consumer retail sector, ideally in customer service roles
- Background in a retail leadership management role
- Outstanding written and verbal communication skills, along with excellent customer service, negotiation, and interpersonal skills
- Experience working in a personal shopping/styling role is desired
- Deep product and brand awareness in the luxury goods market and high net worth client base
- Strong work ethic and natural ability to think outside the box and problem solve to strict deadlines
- An eye for detail and outstanding organisational skills are essential
- Hyper-interest in global fashion trends and the luxury market
- Proficient in MS Office, including Word, Excel, CMS, CRM, and Clienteling system
Benefits:
- Competitive basic salary
- Incentive Bonus Scheme
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
-
Luxury Boutique Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeJob Title: Luxury Boutique SupervisorJob Summary:We are seeking a highly skilled and experienced Luxury Boutique Supervisor to lead our team at our Alderley Edge boutique. The successful candidate will be responsible for driving the commercial performance of the boutique, leading the team to deliver an exceptional service, and building an engaged and loyal...
-
Luxury Boutique Supervisor
2 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly motivated Supervisor to lead our team at our luxury Alderley Edge boutique.As a key member of our team, you will be responsible for driving the commercial performance of the boutique, ensuring an exceptional customer experience, and leading your team to deliver outstanding results.Main ResponsibilitiesDrive the...
-
Luxury Boutique Supervisor
1 month ago
Wilmslow, Cheshire East, United Kingdom Flannels Full timeSupervisor - Flannels - Alderley EdgeCompany DescriptionFLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it...
-
Luxury Boutique Lead
1 day ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeCompany OverviewFrasers Group, a luxury fashion destination for men and women, is home to an edit of over brands from established international designers to contemporary labels.We offer a luxury lifestyle that is as traditional as it is modern, with elegant simplicity allowing our customers to focus on the brands we represent.The successful candidate will...
-
Retail Luxury Supervisor
1 day ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeRole OverviewFrasers Group is seeking a highly skilled Retail Luxury Supervisor to lead our team at our luxury boutique in Alderley Edge.About the RoleAs a Retail Luxury Supervisor, you will be responsible for driving the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an exceptional customer experience.Key...
-
Luxury Retail Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeJob Title: Luxury Retail SupervisorJob Summary:We are seeking a highly motivated and experienced Luxury Retail Supervisor to join our team at Flannels. As a key member of our store leadership team, you will be responsible for driving the commercial performance of the boutique, leading the team to deliver an exceptional customer service experience, and...
-
Luxury Boutique Store Leader
1 day ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAt Flannels, we are seeking a driven and experienced Retail Store Manager to lead our team at our luxury Alderley Edge boutique. This is an exceptional opportunity for a skilled professional to drive commercial growth, deliver outstanding customer service, and contribute to the success of our high-end fashion brand.We offer a competitive basic salary of...
-
Luxury Fashion Retail Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAt Flannels, we're seeking a skilled Supervisor to lead our team at our luxury Alderley Edge boutique. As a key member of our retail leadership team, you'll be responsible for driving the commercial performance of the boutique and delivering exceptional customer service.Ongoing Responsibilities:Drive the commercial performance of the boutique on a day-to-day...
-
Luxury Boutique Store Lead
1 week ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAre you a natural leader with a passion for luxury retail?Frasers Group, a leading luxury fashion destination, is seeking an experienced Retail Store Manager to lead our team at our prestigious Alderley Edge boutique.Key Responsibilities:Drive commercial performance and lead the team to deliver exceptional customer serviceOversee operational responsibilities...
-
Luxury Retail Supervisor
3 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAt Flannels, we are looking for a skilled Luxury Retail Supervisor to lead our team at our Alderley Edge boutique. Ongoing Responsibilities:• Drive the commercial performance of the boutique on a day to day basis whilst leading the team to deliver an exceptional service• Oversee and execute all operational responsibilities related to running the store•...
-
Luxury Retail Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAs a key member of the Flannels team, you will be responsible for driving the commercial performance of our luxury Alderley Edge boutique on a day-to-day basis. This will involve leading a team to deliver an exceptional customer service experience, overseeing operational responsibilities, and building a loyal customer base.Ongoing Responsibilities:Drive the...
-
Luxury Retail Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Flannels Full timeAs a key member of our luxury retail team, you will be responsible for driving the commercial performance of our Alderley Edge boutique on a day-to-day basis.Key Responsibilities:Lead the team to deliver an exceptional customer service experienceOversee and execute all operational responsibilities related to running the storeBuild and maintain a loyal...
-
Luxury Retail Supervisor
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeKey Responsibilities:Drive the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an exceptional service.Oversee and execute all operational responsibilities related to running the store.Key Performance Indicators:Commercial performance of the boutiqueTeam performance and customer satisfactionRequirements:Fashion...
-
Luxury Retail Store Leader
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeKey Responsibilities:Drive the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an exceptional service.Oversee and execute all operational responsibilities related to running the store.Key Qualifications:Fashion or Marketing degree, or a previous role in the luxury consumer retail sector ideally in customer...
-
Luxury Retail Store Manager
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeFLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.To continue our growth, we are seeking a passionate Retail Store Manager to lead our team at our luxury boutique in Alderley Edge. The ideal candidate will drive the commercial performance of the...
-
Luxury Retail Store Leader
3 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeDrive Success in Luxury RetailThe ideal candidate will be a seasoned Retail Store Manager with a passion for luxury fashion, looking to lead our team at the Alderley Edge boutique. About the Role:Drive the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an exceptional customer experience.Oversee and execute all...
-
Fashion Boutique Manager
3 weeks ago
Wilmslow, Cheshire East, United Kingdom Flannels Full timeRole OverviewAs a key member of our Flannels team, you will be responsible for driving the commercial performance of our boutique on a day-to-day basis. This involves leading a team to deliver exceptional service, overseeing operational responsibilities, and building a loyal customer base.Main ResponsibilitiesDrive the commercial performance of the boutique...
-
Luxury Retail Store Leader
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeAt Flannels, we're seeking a Retail Store Manager to lead our team at our luxury Alderley Edge boutique. This role is ideal for someone with a passion for luxury fashion and a proven track record in retail leadership.Ongoing Responsibilities: Drive the commercial performance of the boutique on a day-to-day basis while leading the team to deliver an...
-
Store Manager
4 weeks ago
Wilmslow, Cheshire East, United Kingdom Flannels Full timeKey Responsibilities:As a Store Manager at Flannels, you will be responsible for driving the commercial performance of the boutique on a day-to-day basis. This includes leading the team to deliver an exceptional service, overseeing operational responsibilities, and building an engaged and loyal customer base.Key Performance Indicators:Drive commercial...
-
Luxury Retail Store Manager
2 weeks ago
Wilmslow, Cheshire East, United Kingdom Frasers Group Full timeLuxury Retail Store Manager RoleAt Flannels, we are seeking a highly skilled and experienced Retail Store Manager to lead our luxury Alderley Edge boutique and drive commercial performance.Responsibilities:Drive commercial performance and lead the team to deliver exceptional customer serviceOversee and execute operational responsibilities related to running...