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Bookings Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Nuffield Health Brighton Hospital. As a key member of our administrative team, you will be responsible for ensuring the smooth operation of our hospital's booking systems, providing exceptional patient care, and supporting our medical consultants.
Key Responsibilities- Manage and maintain accurate and up-to-date patient records, appointment schedules, and booking systems.
- Provide excellent customer service to patients, consultants, and other stakeholders, responding to queries and resolving issues in a timely and professional manner.
- Coordinate and schedule appointments, clinics, and theatre lists, ensuring efficient use of resources and minimizing delays.
- Prepare and distribute patient correspondence, appointment confirmations, and other administrative documents.
- Work collaboratively with the hospital's administrative team to ensure seamless communication and coordination of patient care.
- Develop and maintain a good understanding of hospital policies, procedures, and operating protocols.
- Previous experience working in a fast-paced administrative environment, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, consultants, and other stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in Microsoft Office and strong computer skills, including working with databases and other administrative software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality patient care and exceptional service. Our Brighton Hospital is a state-of-the-art facility, equipped with the latest technology and staffed by experienced medical professionals. We are committed to providing a supportive and inclusive work environment, where our employees can thrive and grow.
