Technical Support Specialist
4 weeks ago
Camlin Rail is seeking a highly skilled and motivated Support Technician to join our team. As a Support Technician, you will play a critical role in providing technical support and analysis to our global customer base.
Key Responsibilities:
- Configure and commission train monitoring systems to ensure optimal performance.
- Analyse and review system performance, providing feedback to the design team to improve system efficiency.
- Ensure System Commissioning documents/reports are updated where necessary to maintain accurate records.
- Log and support Customer queries in a timely and professional manner.
- Support Field Install teams when required to ensure seamless system integration.
Requirements:
- A minimum HNC or equivalent qualification in an appropriate engineering discipline, such as electronics, systems engineering, mechatronics, IT, Maths, Technology and Design.
- Work experience in an engineering environment, with a strong understanding of technical systems and processes.
Desirable Skills:
- Experience working with Microsoft Office and other technical software.
- Experience with Photography editing software and other creative tools.
- Work experience in a customer-facing role, with excellent communication and interpersonal skills.
- Ability to develop skills required to take on additional responsibilities and contribute to the growth of the company.
- Clean driving license and willingness to travel as required.
About Camlin Rail:
Camlin Rail is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries. We believe in high-quality engineering and design, allowing us to develop market-leading products and services. Our team is passionate about solving difficult problems and creating value for our customers.
Benefits:
- Competitive salary and benefits package.
- Company Pension & Life Assurance Schemes.
- On-site parking and Smart / Remote Working options.
- Subsidised Gym Membership and Wellness programmes.
Equal Employment Opportunity Statement:
Camlin Rail is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.
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