Sales and Customer Experience Representative

2 days ago


Bedford, Bedford, United Kingdom Cooks Motor Group Full time

At Group 1 Automotive, we value diversity and believe it strengthens our team. We are seeking a Sales and Customer Experience Representative to join our dynamic team, where you will have the opportunity to work with world-class brands and deliver outstanding customer experiences.

Your key responsibilities will include:

  • Actively prospecting for new customers via telephone, attending product launches and events, and maintaining a comprehensive enquiry database
  • Maintaining in-depth product knowledge and continuously enhancing expertise through manufacturer-led training sessions
  • Ensuring the effective use of customer enquiry management systems for optimal tracking and follow-up
  • Delivering first-class customer service that fosters loyalty and encourages referrals

The estimated salary for this position is £28,000 - £40,000 per annum, depending on experience. You will also benefit from:

  • Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
  • Exceptional listening and communication skills, focused on understanding customer needs
  • A genuine interest in helping customers and contributing to the team's success


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