Optometrist - Practice Manager
5 days ago
Zest Business Group is seeking an experienced Optometrist to lead our growing independent optician practice in North Shields. As an Optic Practice Manager, you will be responsible for managing a team of opticians and ensuring the smooth day-to-day operation of the practice. Your experience and skills will be crucial in maintaining a high level of customer satisfaction and driving the growth of the practice.
Key Responsibilities:
- Team Management: Lead and manage a team of opticians to achieve high levels of customer satisfaction and sales performance.
- Customer Service: Deliver excellent customer service and maintain a high level of professionalism and confidentiality.
- Product Knowledge: Maintain up-to-date knowledge of products to recommend the best solution to customers.
- Store Management: Ensure store stock is displayed effectively, hygienically, and products and equipment are secured according to Company guidelines.
- Operations: Accurately operate the POS system and accounts for all transactions (cash, credit, returns).
Requirements:
- Experience: Previous experience of working within an optician's practice and managing a team.
- Skills: Customer-focused, sales savvy, confident, reliable, and excellent organisational and communication skills.
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