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Customer Implementation Project Manager

1 month ago

London, Greater London, United Kingdom APL Logistics Full time

At APL Logistics, we're a company that focuses on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

We're looking for a new colleague to join our Project Management & Customer Implementation Team in the position of Customer Implementation Project Manager.

Main responsibilities:

  • Translate customer needs into APL Logistics terminology and lead the customer implementation from onboarding or re-implementation when needed.
  • Lead project management topics into our operational, regional team.
  • Verify with the Systems, Processes, Training, Agents Pillars on potential lean implementation opportunities.
  • Gather information stored in operational systems such as Customer Profiles, Quotations, etc.
  • Align and communicate with National Continuous Improvement Managers.
  • Transfer project goals into the operational regional team with sufficient project management, including meetings, documentation, and time management.

Requirements:

  • Bachelor's degree or master's degree in project management, business administration.
  • Proven experience in logistics operations.
  • Process-driven, results-oriented, with excellent communication and organizational skills.
  • Systems affinity, knowledge, and experience.
  • Conflict and stress management.
  • Excellent presentation and communication skills, both written and verbal.
  • Strong time management, organizational, and planning skills.
  • Fluency in English is a must-have, and German would be a plus.

We offer:

  • 13th salary.
  • Participation in our global Cash Bonus Plan.
  • Employer-funded public transport ticket (HVV ProfiTicket) or transportation allowance.
  • Company pensions scheme (bAV).
  • Flexible working times and a hybrid work model.
  • Regular trainings and excellent development opportunities within APL Logistics globally.
  • Working in an open team with a supportive working atmosphere.
  • Office location in the center of Hamburg (Altstadt).