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Retail Manager

1 month ago

Manchester, United Kingdom Bobbi Brown Cosmetics Full time
Beauty Retail Artist Manager - Bobbi Brown Cosmetics

Job Summary

We are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

Key Responsibilities

  • Lead, coach, and develop a team of Retail Artists to achieve sales, customer service, and operational targets
  • Create and execute an agile business plan to recruit and retain customers
  • Develop and implement strategic targeting and in-store events to drive sales and customer engagement
  • Manage customer relationships and provide exceptional customer service
  • Collaborate with cross-functional teams to achieve business objectives

Requirements

  • Proven retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering