Customer Accounts Director

3 days ago


Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials UK Full time
Role Overview

The Heidelberg Materials UK SSC Team Lead - Customer Collections/Accounts is responsible for leading a team of credit controllers in risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts.

Job Description

This Senior Credit Controller Lead role involves managing the team to ensure first line support and non-standard query requests are processed effectively, resolving and dealing with any escalated issues. Additionally, the successful candidate will lead and develop a team of Customer Accounts/Credit Control Administrators, ensuring the efficient collection of accounts receivable via dunning processes and/or key account reconciliation.

Key Responsibilities
  • Lead a team of credit controllers in risk analysis and assessment of customer credit limits
  • Collect accounts receivable through dunning processes and/or key account reconciliation
  • Develop and manage a team of Customer Accounts/Credit Control Administrators
Requirements

To be successful in this role, candidates must have people management and team leadership experience, as well as the ability to comply with all aspects of the Hanson Compliance Policy. Furthermore, the ideal candidate will be up-to-date with all relevant legislation, including the Health & Safety at Work Act 1974 and the Company Safety Policy. Regular training and development courses will be provided to ensure the successful candidate remains effective in their role.

Compensation Package

We offer a competitive salary package, including bonus incentives, generous pension schemes up to 15%, and life assurance. Our agile working policy allows for flexible working arrangements, with 27 days holiday (excluding bank holidays) and opportunities for sabbatical leave. Additionally, we provide an Employee Assistance Programme (EAP), Mental Health First Aiders, and various other benefits.



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