Quality, Safety, Health, and Environmental Manager

1 month ago


Manchester, New Hampshire, United Kingdom Creative Personnel Full time
Job Title: Quality, Safety, Health, and Environmental Manager

At Creative Personnel, we are seeking a highly skilled Quality, Safety, Health, and Environmental Manager to oversee and coordinate our Quality, Safety, Health, and Environmental (QSHE) programs within our event operations. This role requires an individual who can ensure compliance with legal, regulatory, and industry standards while promoting continuous improvement across all areas, specifically for event production and equipment handling.

Key Responsibilities:

  • Develop and implement ISO 9001 quality management systems for consistent service and equipment standards.
  • Conduct inspections and audits on event setups, equipment, and operations to identify improvement areas.
  • Monitor and analyze quality metrics related to event delivery and customer satisfaction.
  • Manage supplier quality and assess the performance of subcontractors and hired services.
  • Establish and implement health and safety processes (ISO 45001) tailored to event production and equipment handling.
  • Perform risk assessments for event sites, equipment setup, and load-in/load-out operations.
  • Investigate incidents and implement corrective actions to prevent reoccurrence.
  • Conduct safety training and awareness programs for staff and crew members.
  • Maintain an ISO 14001 environmental management system, ensuring regulatory compliance in event operations.
  • Track and report on environmental performance indicators, including waste generation and energy consumption.
  • Lead initiatives to reduce the company's environmental impact.
  • Stay updated on laws, regulations, and standards related to event production and equipment handling.
  • Develop and maintain compliance programs and procedures for event operations.
  • Collaborate with event organizers, venue management, and stakeholders to ensure compliance.
  • Represent the company during external audits and inspections.

Training and Communication:

  • Develop and deliver training programs on quality, safety, health, and environmental topics for event staff.
  • Communicate policies, procedures, and best practices across teams and stakeholders.
  • Foster a culture of continuous improvement and employee engagement in QSHE practices.

Documentation and Reporting:

  • Maintain accurate records and documentation for QSHE programs relevant to event operations.
  • Prepare and present reports on QSHE performance to management and stakeholders.
  • Ensure timely reporting and regulatory compliance for event activities.

Requirements:

  • Fully UK Driving License and access to own transport.
  • Bachelor's degree in a relevant field (e.g., Occupational Health and Safety, Risk Management, Quality Management) or equivalent experience.
  • Certifications in NEBOSH, IOSH, or OSHA are required.
  • Proven experience in QSHE management, ideally within the events or entertainment industry.
  • Strong knowledge of applicable laws, regulations, and standards in event production.
  • Excellent analytical, problem-solving, and decision-making skills, especially in dynamic event environments.
  • Proficiency in Microsoft Office and related software.

Benefits:

  • 28 days holiday per year, with an additional day after five years of continuous service.
  • Comprehensive healthcare package covering medical, mental health, and outpatient surgical treatments.
  • Optical, dental, and audiological coverage.
  • Employee assistance program, sick pay scheme, long service rewards, and employee recognition awards.
  • Participation in the Cycle to Work scheme and Electric Vehicle scheme.
  • Free on-site parking and regular company social events.

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