IT Support Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
IT Support Specialist – Leeds – Professional Services

Location: Leeds

Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after the probationary period.

Industry: Professional Services

The IT Support Specialist will be responsible for providing 1st and 2nd line technical support for desktop hardware, software, and business systems.

Key Responsibilities:

  1. Provide technical support for desktop hardware, software, and business systems.
  2. Administer accounts in Active Directory and Microsoft Exchange.
  3. Liaise with external and internal technical contacts on incident resolution.
  4. Support the Root Cause Analysis process for significant issues.
  5. Investigate trends in incidents and document known errors/fixes.
  6. Complete monthly access management audits.

Requirements:

  1. Highly motivated and proactive with a 'can do' attitude.
  2. Passionate about IT and willing to learn and immerse themselves in IT systems and processes.
  3. Customer service focused with excellent communication skills.
  4. Logical and methodical approach to problem-solving.
  5. Ability to prioritise and respond to queries within realistic timescales.

Technical Skills:

  1. Knowledge of Microsoft Windows desktop operating systems.
  2. Experience of Active Directory and email administration (Exchange Admin Center).
  3. Experience in supporting desktops, laptops, and printers.
  4. Broad understanding of Microsoft Office applications.
  5. Basic understanding of networking and TCP/IP.


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistAt Victim Support, we're committed to providing specialist support services for people affected by crime. As a Crime Support Specialist, you'll play a vital role in delivering this support, working closely with our team to provide practical and emotional support to victims.Key Responsibilities:Provide specialist support services to...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistVictim Support is seeking a Crime Support Specialist to provide specialist support services for people affected by crime. As a Service Delivery Volunteer, you will work directly with victims and/or alongside staff to make a difference in their lives.Key Responsibilities:Provide practical and emotional support to victims of crimeWork...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistVictim Support is seeking a dedicated individual to provide specialist support services for people affected by crime. As a Crime Support Specialist, you will work directly with victims and/or alongside staff to make a positive impact in their lives.Key Responsibilities:Provide practical and emotional support to victims of crimeWork...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Administrative Support SpecialistWe are seeking an Administrative Support Specialist to join our team at Victim Support. In this role, you will provide administrative support across a range of functions within the Homicide Service, including managing Excel spreadsheets, inputting and raising invoices, and managing calls to and from a range of people.You will...


  • Leeds, Leeds, United Kingdom Creative Support Full time

    We are seeking a Care and Support Specialist to provide person-centred care and support to adults on the autistic spectrum. The successful candidate will have a minimum of twelve months experience in a similar role and will be able to support individuals with challenging behaviour. The role will involve planning alongside members of the person's circle of...


  • Leeds, Leeds, United Kingdom Creative Support Full time

    We are seeking a Care Support Specialist to provide person-centred care and support to adults on the autistic spectrum. The successful candidate will have a minimum of twelve months experience in this field and will be able to support individuals with challenging behaviour. The role involves planning alongside members of the person's circle of support to...

  • AV Support Specialist

    3 weeks ago


    Leeds, Leeds, United Kingdom Hays Specialist Recruitment Full time

    AV Support SpecialistHays Technology are recruiting an AV Support Specialist to join a large public sector organisation based in the Leeds area. You will be reporting to the AV Manager.Your New RoleIn your new role, you will administer and operate the Media loans counter booking service and Help Desk operations in support of all Audio-Visual activities...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Job Title: Specialist Study Skills and Strategy Support TutorBeacon Support Ltd. is seeking a highly skilled and experienced Specialist Study Skills and Strategy Support Tutor to join our team. As a Specialist Tutor, you will work one-to-one with Higher Education students who require support with their studies due to Autism Spectrum Conditions (ASC).About...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Job Title: Specialist Study Skills and Strategy Support TutorBeacon Support Ltd. is seeking a highly skilled and experienced Specialist Study Skills and Strategy Support Tutor to join our team. As a Specialist Tutor, you will work one-to-one with Higher Education students who require support with their studies due to Autism Spectrum Conditions (ASC).About...


  • Leeds, Leeds, United Kingdom Initialize IT Full time

    At Initialize IT, we are seeking a highly skilled Network Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our service provider customers, resolving incidents, changes, and service requests in a timely and efficient manner.The ideal candidate will have a strong background in network...


  • Leeds, Leeds, United Kingdom Initialize IT Full time

    At Initialize IT, we are seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing technical responses and fixes to incidents, changes, and service requests reported by customers.The successful candidate will have a proven ability to perform technical diagnostics...

  • IT Support Specialist

    4 weeks ago


    Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    Job Role:Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team in West Yorkshire. As a key member of the IT department, you will be responsible for providing 1st and 2nd line support to clients via the helpdesk, ensuring prompt and effective resolution of technical issues.Key Responsibilities:Provide remote and on-site...

  • IT Support Specialist

    4 weeks ago


    Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    Job Role:Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team in West Yorkshire. As a key member of the IT department, you will be responsible for providing 1st and 2nd line support to clients via the helpdesk, ensuring prompt and effective resolution of technical issues.Key Responsibilities:Provide remote and on-site...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Job Title: Specialist Study Skills and Strategy Support TutorBeacon Support Ltd. is seeking a highly skilled and experienced Specialist Study Skills and Strategy Support Tutor to work with Higher Education students with Autism Spectrum Conditions (ASC). As a Specialist Tutor, you will provide one-to-one support to students, helping them develop learning...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Job Title: Specialist Study Skills and Strategy Support TutorBeacon Support Ltd. is seeking a highly skilled and experienced Specialist Study Skills and Strategy Support Tutor to work with Higher Education students with Autism Spectrum Conditions (ASC). As a Specialist Tutor, you will provide one-to-one support to students, helping them develop learning...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    About the Role:We are seeking a highly skilled and compassionate Sexual Violence Support Specialist to join our team at Victim Support. As an Independent Sexual Violence Advisor (ISVA), you will provide critical support and advocacy to survivors of sexual violence, helping them navigate the complex criminal justice system and access essential resources.Key...

  • Female Support Worker

    3 weeks ago


    Leeds, Leeds, United Kingdom Creative Support Full time

    **About the Role**We are seeking a highly motivated and enthusiastic Female Support Worker to join our team at Creative Support. As a specialist in autism care, you will provide person-centred support to adults with Autistic Spectrum conditions and additional learning disabilities and mental health support needs.**Key Responsibilities**Provide specialist...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Job Title: Specialist Study Skills and Strategy Support TutorBeacon Support Ltd. is seeking a highly skilled and experienced Specialist Study Skills and Strategy Support Tutor to join our team. As a Specialist Tutor, you will work one-to-one with Higher Education students who require support with their studies due to Autism Spectrum Conditions (ASC).About...

  • IT Support Specialist

    1 month ago


    Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    Job Role:Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team in West Yorkshire. As a key member of the IT department, you will be responsible for providing 1st and 2nd line support to clients via the helpdesk, ensuring prompt and effective resolution of technical issues.Key Responsibilities:Provide remote and on-site...

  • IT Support Specialist

    2 months ago


    Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    Job Role:Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team in West Yorkshire. As a key member of the helpdesk team, you will be responsible for providing 1st and 2nd line support to clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide remote and on-site support to end-users,...