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Help Desk Support Specialist

2 months ago

London, Greater London, United Kingdom Harrington Starr Full time
Job Description

Company: Harrington Starr

Job Title: Help Desk Support Engineer

Location: London

Job Type: Full-time

Salary: £40,000 - £45,000 per annum

About the Role:

We are seeking two highly motivated and skilled Help Desk Support Engineers to join our Infrastructure Team in our London office. As a Help Desk Support Engineer, you will be responsible for providing technical support to our business in resolving technical issues both in person and remotely.

Key Responsibilities:

  • Provide technical support to our business in resolving technical issues
  • Work closely with our IT team to resolve complex technical issues
  • Develop and maintain a strong understanding of our IT systems and infrastructure
  • Communicate effectively with our business stakeholders to resolve technical issues
  • Participate in on-call rotations to provide 24/7 support

Requirements:

  • Deep passion for a career in IT within Financial Services
  • Solid basic IT skills, including PC setup, network cables, and debugging physical PC issues
  • Experience with Windows and Linux
  • Graduate level to 2 years of experience in a helpdesk or support role
  • Strong communication skills and ability to work in a high-pressure environment
  • Degree educated in Computer Science/Engineering or a comparable field

What We Offer:

We offer a fantastic opportunity for individuals keen to enter the IT industry within a prestigious organization. Our company provides a dynamic and supportive work environment, with opportunities for career growth and development.