Help Desk Support Specialist

4 weeks ago


London, Greater London, United Kingdom Coin Street Community Builders Full time
Job Title: Help Desk Team

We are seeking a skilled and friendly individual to join our Help Desk Team at Coin Street Community Builders. As a member of our team, you will provide exceptional customer service to our visitors and staff, ensuring a positive and efficient experience for all.

Key Responsibilities:
  • Provide front of house support, including answering phone calls, directing visitors, and taking messages
  • Offer a positive, knowledgeable, and accessible service to all Coin Street customers
  • Ensure meeting and event spaces are clean, tidy, and well-prepared for daily use
  • Provide administrative support to colleagues, particularly in the Communications team
Requirements:
  • Excellent communication and customer service skills
  • Strong time management and organisational abilities
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment
What We Offer:
  • Competitive hourly rate of £13.75
  • Equivalent of 27 days annual leave (pro rata for part-time staff)
  • Auto-enrolment pension scheme
  • Health and wellbeing support, including online therapy sessions
  • Free gym membership and annual flu jabs
Contract:

Casual - Zero hours contract, with flexibility to work evenings and weekends



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