Help Desk Support Specialist

4 weeks ago


London, Greater London, United Kingdom Maxwell Bond Full time

Job Title: Help Desk Administrator

Job Type: Contract

Location: Remote

Duration: 3 months

Pay: £130 PD (Outside IR35)

About the Role:

We are seeking a skilled Help Desk Administrator to join our team at Maxwell Bond. As a Help Desk Administrator, you will be responsible for ensuring that company issues are logged within our IT Helpdesk ticket management system and providing 1st Line remote support to clear a backlog of tickets on specific Student / Lecturer issues.

Key Responsibilities:

  • Active Directory experience - creating users, amending security groups, extension attributes, proxy addresses
  • An excellent knowledge of MS 365 administration and Exchange online - assigning licenses, creating users, mailboxes, shared mailboxes, distribution lists etc
  • Providing remote support to resolve technical issues

Requirements:

  • Active Directory experience
  • MS 365 administration and Exchange online knowledge
  • Excellent communication and problem-solving skills

What We Offer:

A competitive salary, a dynamic work environment, and the opportunity to work with a talented team.



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