People Operations Manager

The Role: People Partner - MAT Cover

The Restaurant: This is a Support Office role

The Location: Working Between our Support Office and our Restaurants

The Salary: Up to £50,000

Contract: Maternity Cover (12 Months)

At D&D London, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Our mission is to provide each and every guest with a luxury experience when stepping foot into our restaurants and hotel.

We are looking for a strategic and dynamic People Partner to join us. Working closely with the Head of People Operations and other senior partners you will take a lead HR role on supporting a cluster of restaurants. You will provide HR support and guidance of people issues to the managers within the businesses to ensure people policies and procedures are followed at all times.

This role oversees People Coordinators who offer further support to the operational team. Key Responsibilities & Accountabilities:

• Working alongside the talent team to support the recruitment strategies. This includes Talent Management and succession planning,
• Champion of Culture within the business. To ensure that you promote our values throughout your restaurants and display fair and consistent people management.
• Support and lead performance management of seniors within the business.
• Support the Learning and Development team in rolling out training and onboarding of new employees.
• Deliver people based projects when needed.
• Provide up to date, legal and commercially focused advice and guidance to the senior management team and other managers
• Taking ownership of complex ER cases.
• Actively monitor data on labour costs, employment relations and sickness absence to identify trends, risks and cost saving opportunities and agree relevant action plans with Operations Directors.
• Build long term, trusting relationships with the business and other People team colleagues.

Our company offers a range of benefits to support your wellbeing and career development, including industry leading pay, a 50% discount at all our restaurants, exclusive perks, financial freedom, wellness support, a total wellbeing package, dental care made easy, mindfulness at your fingertips, forward thinking, nourish your body, recognition and reward for a job well done, grow with us, make a difference, and spread the love.

A bit about what you will be doing:

We are looking for a strategic and dynamic People Partner to join us. Working closely with the Head of People Operations and other senior partners you will take a lead HR role on supporting a cluster of restaurants. You will provide HR support and guidance of people issues to the managers within the businesses to ensure people policies and procedures are followed at all times.

This role oversees People Coordinators who offer further support to the operational team. Key Responsibilities & Accountabilities:

• Working alongside the talent team to support the recruitment strategies. This includes Talent Management and succession planning,
• Champion of Culture within the business. To ensure that you promote our values throughout your restaurants and display fair and consistent people management.
• Support and lead performance management of seniors within the business.
• Support the Learning and Development team in rolling out training and onboarding of new employees.
• Deliver people based projects when needed.
• Provide up to date, legal and commercially focused advice and guidance to the senior management team and other managers
• Taking ownership of complex ER cases.
• Actively monitor data on labour costs, employment relations and sickness absence to identify trends, risks and cost saving opportunities and agree relevant action plans with Operations Directors.
• Build long term, trusting relationships with the business and other People team colleagues.

Why work for us:

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Lifeworks app.
• Financial freedom: Take control of your finances with Wagestream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
• Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more
• Dental care made easy: With Tooth Fairy you have instant access to expert advice and prescriptions from the comfort of your own home.
• Mindfulness at your fingertips: Boost your mental wellbeing with myStrength – a personalised app offering guidance and practices to overcome life's challenges and enhance mental health.
• Forward thinking: With Care Concierge you can navigate later life care with ease through a personalised service offering guidance, funding support and peace of mind.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, D&D Connect which is packed with resources to nurture your skills and knowledge.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

At D&D London we are passionate about all thing's food and drink. We strive to deliver quality in everything we do, each time we do it. With 45 diverse venues across 7 cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by Des Gunewardena and David Loewi, our eponymous D and D, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglino's, 20 Stories and our South Place Hotel. With further expansion across the group planned in the upcoming years, this list of top destinations is only set to grow

A bit about what you will be doing:

We are looking for a strategic and dynamic People Partner to join us. Working closely with the Head of People Operations and other senior partners you will take a lead HR role on supporting a cluster of restaurants. You will provide HR support and guidance of people issues to the managers within the businesses to ensure people policies and procedures are followed at all times.

This role oversees People Coordinators who offer further support to the operational team. Key Responsibilities & Accountabilities:

• Working alongside the talent team to support the recruitment strategies. This includes Talent Management and succession planning,
• Champion of Culture within the business. To ensure that you promote our values throughout your restaurants and display fair and consistent people management.
• Support and lead performance management of seniors within the business.
• Support the Learning and Development team in rolling out training and onboarding of new employees.
• Deliver people based projects when needed.
• Provide up to date, legal and commercially focused advice and guidance to the senior management team and other managers
• Taking ownership of complex ER cases.
• Actively monitor data on labour costs, employment relations and sickness absence to identify trends, risks and cost saving opportunities and agree relevant action plans with Operations Directors.
• Build long term, trusting relationships with the business and other People team colleagues.

If you are interested in discussing the People Partner role further, please get in touch with us without delay