Service Governance and Compliance Manager
3 days ago
This is an exciting opportunity to join The Cumberland as a Service Assurance Lead. We're offering a competitive salary of £60,000 - £70,000 per annum, plus benefits, for the right candidate.
As our Service Assurance Lead, you'll be responsible for ensuring the necessary governance is applied to key Service Management functions with CBS, which include (but are not limited to) Incident, Change, and Problem Management. You will play a critical role in developing and maintaining Service Management frameworks that align with ITIL v4 best practice standards.
The successful candidate will have strong experience in a regulated IT environment, preferably in an IT Service Management role. A solid understanding of Service Management Framework principles and processes is essential, as well as the ability to apply knowledge in project or programme activities.
Key Skills and Qualifications- Strong experience in a regulated IT environment, preferably in an IT Service Management role.
- Solid understanding of Service Management Framework principles and processes.
- Ability to apply knowledge in project or programme activities.
- Influential relationship management skills with stakeholders, colleagues, and users.
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