Medical Receptionist
2 weeks ago
About the Role
We are seeking a skilled and experienced Medical Receptionist to join our team at Belgrave Medical Centre. As a key member of our administrative team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities
- Process incoming and outgoing telephone calls, ensuring that callers are answered courteously, promptly, and clearly.
- Process online consultation forms onto the SystmOne computer system for triage by clinicians.
- Receive and direct patients and visitors to the practice promptly and courteously.
- Provide general assistance to the practice team and project a positive and friendly image to patients and visitors.
- Work closely with other reception staff to ensure the smooth running of reception and efficient delivery of services to patients.
- Book appointments and contact patients as required.
- Complete patient-related tasks in a timely manner.
- Register new patients and process information such as change of address.
- Process repeat prescription requests.
- Be responsible for the opening and closing of the practice.
- Refer patients via tasks from GPs.
About Us
Belgrave Medical Centre is a highly successful GMS practice located in the heart of the local community. We are a family-friendly practice with great access and continuity of care. Our team is hardworking, competent, experienced, and approachable, making us a great place to work.
Person Specification
- Experience of working in a GP practice.
- Experience of working in primary care.
- Experience of using SystmOne.
What We Offer
We offer a competitive salary, excellent benefits, and opportunities for professional development. If you are a motivated and experienced Medical Receptionist looking for a new challenge, we would love to hear from you.
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