Customer Support Representative

3 days ago


London, Greater London, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and social media
  • Resolve customer queries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure seamless customer experience
  • Develop and maintain a deep understanding of our products and services to provide informed solutions to customers
  • Meet and exceed customer satisfaction targets
What We Offer

We offer a comprehensive benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes. Our team is committed to creating a positive and inclusive work environment, where you can grow and develop your skills and career.

About Us

Lloyds Banking Group is a leading financial services provider, dedicated to helping Britain prosper. We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We are proud to be a disability confident employer and welcome applications from under-represented groups.



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